Zara — refund process

Address:Chandranagar,sakurinear jain temple,bunglow- ramvilla, 423107
Website:www.zara.com

Yes m talking about the very known clothing brand i:e zara
Its rdgarding my order no - [protected] & other order no - [protected]
M following up the them since a month.. For my refund... But ech & every day they telling me the same reason i:e we are looking into it... Now the question is not about money.. Its about the process & how they harres the customers... I wann teach them a lesson so in future the other customer wont face the same.
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    Chandranagar,sakurinear jain temple,bunglow- ramvilla, Rahata
    India
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