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Updated: Sep 20, 2026
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Zebpay reviews & complaints page 10

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A
aarya06
Apr 16, 2021
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I made IMPS transfer of rs.2010 through my registered bank account. but the money has not been credited to zebpay account.
Zebpay customer support has been notified about the posted complaint.
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    S
    Subham1993
    from Mumbai, Maharashtra
    Apr 16, 2021
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    Address: India

    I had deposited Rs 5, 00, 000 in the account [protected] on 15.04.2021 from my Citibank account . But still today it has not been reflected in my Zebpay Account. Could you please do the needful so that either it gets reflected in the Zebpay or return my money back.
    Please treat this on priority. Attaching the proof of transfer of fund.
    Zebpay customer support has been notified about the posted complaint.
    Apr 16, 2021
    Updated by Subham1993     My Ticket Numbers are 392208, 390236, 388409, 387943
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      M
      Maria Daew
      Apr 16, 2021
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      Address: Anantng

      I have deposited 4700 rs to zebpay account but no money has been transferred to my zebpay account i created lot of tickets but no response at all.
      My ticket numbers are 390026, 388560, 386696.
      My name is Rayees Nabi Bhat.
      Zebpay customer support has been notified about the posted complaint.
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        K
        khan altamash
        Apr 16, 2021
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        I deposited 4500 rs, but the money is not reflecting in the wallet please have someone get that sorted asap, transaction ref number of imps is[protected]
        Zebpay customer support has been notified about the posted complaint.
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          H
          Harsh108
          Apr 16, 2021
          Resolved
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          Resolved

          Today i deposit 6000 rupees in zebpay. Throughout imps. My money is deducted from my account but in zebpay app didn't show.
          Tickets no:389702
          Apr 16, 2021
          Complaint marked as Resolved 
          [email protected] 8286548648
          Zebpay customer support has been notified about the posted complaint.
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          How did you solved this? I have the same issue. Please help
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            S
            sonam_chaudhary
            Apr 15, 2021
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            I made a tansaaction at 12:53 AM on 14/4/2021 of Rs. 10, 000 via my zebpay registered bank account through PAYTM.

            But the amount is NOT REFLECTING in my zebpay wallet even though it has been debited from my bank account.

            Raised a ticket regarding the same # 381543. NO RESPONSE from the team zebpay yet. Please resolve the issue ASAP. [ either refund the amount in my registered bank account or zebpay account ]

            Attaching the screenshot of the transaction details.
            Apr 30, 2021
            Complaint marked as Resolved 
            The amount got reflected after 14 days finally.
            Zebpay customer support has been notified about the posted complaint.
            Apr 15, 2021
            Updated by sonam_chaudhary             correction:: ticket number is #385143
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              M
              mohaggar
              from Noida, Uttar Pradesh
              Apr 14, 2021
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              Website: zebpay.com

              I had added 10000 inr from my zebpay unregistered bank account, it has been 24 hours but money is not reflecting in zebpay wallet. My ticket number is 385000. My email regsitered with them is [protected]@gmail.com
              Zebpay customer support has been notified about the posted complaint.
              View replies
              There is no response from Zebpay support team. Can you help?
              Reply
              Did you get this resolved yet. I am also facing same issue but it was from registered bank account only
              Reply
              mohaggar's [Complaint's author] reply, Apr 16, 2021
              Noone is replying from Zebpay support. Seems like a fraud played by Zebpay guys.
              The issue is resolved now. Thanks.
              Reply
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                P
                Pragya Sharma14
                Apr 14, 2021
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                I have added money through bank transfer IMPS but money is not reflected in my zebpay account. What should I do now
                Zebpay customer support has been notified about the posted complaint.
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                  P
                  Pragya Sharma14
                  Apr 14, 2021
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                  I have transferred the money through IMPS on the account details which is showing in my doposit account page but After the transferred the amount it is not reflecting in my account. Looking forward for the update
                  Zebpay customer support has been notified about the posted complaint.
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                    M
                    Meenakshinilesh1984
                    Apr 13, 2021
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                    Resolved

                    Hi Team,

                    I have done an IMPS transfer of 25000 INR from my icici bank to the registered account of Zebpay. My amount and transaction show success and money got deducted from the account but still the amount not showing in my wallet.

                    I have raised multiple tickets with customer service however no one is responding yet. Kindly resolve this as soon as possible otherwise I will go with legal action.

                    My mobile number associated with the account is [protected]. Please call me for all the details related to IMPS and I will share with you whatever is required.
                    Apr 19, 2021
                    Complaint marked as Resolved 
                    I created support tickets and emailed them multiple times. At the same time raised a charge back request from my back to another bank. It put pressure overall and then they solved it after 10 days
                    Zebpay customer support has been notified about the posted complaint.
                    Apr 13, 2021
                    Updated by Meenakshinilesh1984                     Please contact me and I can provide all the required details, statements, etc. Kindly get this resolved asap.

                    Complain number with the Zebpay is #378031 and #381448
                    Apr 13, 2021
                    Updated by Meenakshinilesh1984                     I have provided them all the details and waiting for the resolution. Hope to get this resolved as soon as possible.
                    Apr 14, 2021
                    Updated by Meenakshinilesh1984                     Still waiting as Zebpay team has not provided any resolution on this. Have been following up with them for so many days.

                    Kindly help me on this issue and get this resolved, please.
                    Apr 15, 2021
                    Updated by Meenakshinilesh1984                     Hi Team,

                    Have provided the Zebpay team all the information but still waiting for the resolution. Please help me in getting this resolved.
                    Apr 16, 2021
                    Updated by Meenakshinilesh1984                     Hi Team,

                    Attached is the screenshot from Deposits shown on the application, till now my deposit of 25K is not reflected and I have been waiting and following up continuously. Please get it resolved soon.

                    Apr 16, 2021
                    Updated by Meenakshinilesh1984                     The notification shows Zebpay replied to me but I don't see any comment by them here. My humble request is to please get this resolved.
                    Apr 19, 2021
                    Updated by Meenakshinilesh1984                     I have been adding comments here but I don't see any progress. What is the point of putting complains here ?
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                      M
                      Murali Krishna Paidi
                      Apr 12, 2021
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                      Hi,

                      My withdrawal request is not processed correctly. I have been trying to support team from long. Can you please do needful on my tikcet #381585.

                      Thanks in advance.

                      Regards,
                      Murali
                      Zebpay customer support has been notified about the posted complaint.
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                        S
                        Sapnapayment007
                        Apr 11, 2021
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                        I had added 1000 inr from my zebpay registered bank account to zebpay add money, it has been 24 hours but money is not reflecting in zebpay wallet. My ticket number is 377731. My email regsitered with them is [protected]@gmail.com

                        They have not responded or replied to my query yet. PFA the screenshot of my payment completed.
                        Zebpay customer support has been notified about the posted complaint.
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                        Nobody has contacted or even replied to my ticket or msgd me ? Is zebpay doing fraud here ? Bcz this kind of delay in receiving 1000 rs, how can I trust for bigger amount ??
                        Reply
                        Sapnapayment007's [Complaint's author] reply, Apr 14, 2021
                        Where is my money ?? Kindly msg me ..return my money pls
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                          S
                          Skp549
                          Apr 11, 2021
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                          Hello, I had Zebpay account in 2017 with my previous mobile number. But now that mobile number stopped working. So how can I access that account ???
                          Zebpay customer support has been notified about the posted complaint.
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                            J
                            Jigyasanegi
                            Apr 10, 2021
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                            Address: #494 FF, Sector 11

                            I deposited money on 7 April. It's been 4 days. But there is no update about my Deposited money. Customer support is very slow.
                            Zebpay customer support has been notified about the posted complaint.
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                            Did you get this resolved and if yes then please let me know how ?

                            I have been facing same issue and my deposit amount is big.
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                              C
                              creativeabhi
                              Apr 10, 2021
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                              Address: VILL-BHAGWANPUR, POST -SHAHPUR P.S -NAWTAN SIWAN, NEAR SRI RAM GYAN NIKETAN

                              Hey this is abhishek kumar
                              zebpay user
                              mobile number-[protected]
                              trade coin-steller(XLM)
                              QUANTITY-55.828986
                              [protected]@gmail.com
                              transaction detail-48a675532f16c1b505095b7d80330bab43104d10f26afc3edf5b9bd541bcd61a
                              please refund back to my account so that i can do trade as fast as possible
                              thanks abhishek kumar
                              Zebpay customer support has been notified about the posted complaint.
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                                S
                                SURINDER NAIN
                                Apr 8, 2021
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                                Today and also on 2 April I deposited money from zebpay to my account
                                But didn't receive yet
                                Also day before yesterday I transferred money from zebpay to my account they were successful
                                Plz kindly resolve my issue as soon as possible
                                Zebpay customer support has been notified about the posted complaint.
                                Apr 08, 2021
                                Updated by SURINDER NAIN                                 The today's transaction history is below

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                                  S
                                  sumanth2
                                  Apr 7, 2021
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                                  Hi

                                  I didn't received funds of 4.02 lakhs even after a week of fund processing please find the details attached
                                  Zebpay customer support has been notified about the posted complaint.
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                                  pls find attached screenshot of bank statement and fund transfer successful from zebpay
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                                    P
                                    Prafull Kini
                                    from Mumbai, Maharashtra
                                    Apr 7, 2021
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                                    Address: C1103, Siddhivinayak Business Tower, Near DAV School, Next to Kataria House, Off. S.G. Road, Makarba, Ahmedabad – 380051, Gujarat, India

                                    I have Deposited 625 stellar in my Zebpay address(GDDLBDK6MPELQT5O6QC7BT56SM3WQKY7PEJ7FI4LQECDEZFTUB2JSKVC) But not received from 3 days. Below the hash code- https://stellarscan.io/transaction/34fbe3a54968ece0c7be8341d478869c6881d4c907021...⇄
                                    Zebpay customer support has been notified about the posted complaint.
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                                      S
                                      sachin sakhare
                                      from Mumbai, Maharashtra
                                      Apr 7, 2021
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                                      Address: Pune

                                      Hellow,
                                      I have deposited Rs.10000 to zebpay account on 31st of March.

                                      Account no[protected] awlencen innovations India Ltd, ICICI bank
                                      IFSC code ICIC0000104
                                      Account type - Saving (req current)

                                      Amount is deducted from my HDFC account but not showing in zebpay account.

                                      If by mistake I have selected saving account, please transfer my money back to my account or transfer it to zebpay account.

                                      Please do needful..
                                      Zebpay customer support has been notified about the posted complaint.
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                                        P
                                        Perbudh
                                        Apr 7, 2021
                                        Resolved
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                                        Resolved

                                        I have deposited my amount from zebpay registered bank to zebpay wallet from imps using google pay app.. but money not credit to my zebpay wallet. I have generated ticket for that but no reply us being received from their side.. there is no refund into the source account and also no credit has been given in my zebpay wallet.. TICKET ID #365514
                                        Apr 10, 2021
                                        Complaint marked as Resolved 
                                        They reply on my ticket which i have raised on zebpay wallet
                                        Zebpay customer support has been notified about the posted complaint.
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                                        Still no reply is received from theirside, my money is in their kotak bank account but not yet redlected in my zwbpay wallet..
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