Zebpay Complaints & Reviews

Address: Anantng

I have deposited 4700 rs to zebpay account but no money has been transferred to my zebpay account i created lot of tickets but no response at all.
My ticket numbers are 390026, 388560, 386696.
My name is Rayees Nabi Bhat.

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I deposited 4500 rs, but the money is not reflecting in the wallet please have someone get that sorted asap, transaction ref number of imps is[protected]

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Today i deposit 6000 rupees in zebpay. Throughout imps. My money is deducted from my account but in zebpay app didn't show.
Tickets no:389702

Apr 16, 2021

Complaint marked as Resolved

[email protected] 8286548648

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S

Sinojsinu

Apr 19, 2021

How did you solved this? I have the same issue. Please help

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I made a tansaaction at 12:53 AM on 14/4/2021 of Rs. 10, 000 via my zebpay registered bank account through PAYTM.

But the amount is NOT REFLECTING in my zebpay wallet even though it has been debited from my bank account.

Raised a ticket regarding the same # 381543. NO RESPONSE from the team zebpay yet. Please resolve the issue ASAP. [ either refund the amount in my registered bank account or zebpay account ]

Attaching the screenshot of the transaction details.

Apr 30, 2021

Complaint marked as Resolved

The amount got reflected after 14 days finally.

Zebpay customer support has been notified about the posted complaint.

Apr 15, 2021

Updated by sonam_chaudhary correction:: ticket number is #385143

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Website: zebpay.com

I had added 10000 inr from my zebpay unregistered bank account, it has been 24 hours but money is not reflecting in zebpay wallet. My ticket number is 385000. My email regsitered with them is [protected]@gmail.com

Zebpay customer support has been notified about the posted complaint.

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M

mohaggar

from Noida, Uttar Pradesh

Apr 16, 2021

There is no response from Zebpay support team. Can you help?

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M

Meenakshinilesh1984

Apr 16, 2021

Did you get this resolved yet. I am also facing same issue but it was from registered bank account only

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mohaggar's [Complaint's author] reply, Apr 16, 2021

Noone is replying from Zebpay support. Seems like a fraud played by Zebpay guys.

M

mohaggar

from Noida, Uttar Pradesh

Apr 20, 2021

The issue is resolved now. Thanks.

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I have added money through bank transfer IMPS but money is not reflected in my zebpay account. What should I do now

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I have transferred the money through IMPS on the account details which is showing in my doposit account page but After the transferred the amount it is not reflecting in my account. Looking forward for the update

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Hi Team,

I have done an IMPS transfer of 25000 INR from my icici bank to the registered account of Zebpay. My amount and transaction show success and money got deducted from the account but still the amount not showing in my wallet.

I have raised multiple tickets with customer service however no one is responding yet. Kindly resolve this as soon as possible otherwise I will go with legal action.

My mobile number associated with the account is [protected]. Please call me for all the details related to IMPS and I will share with you whatever is required.

Apr 19, 2021

Complaint marked as Resolved

I created support tickets and emailed them multiple times. At the same time raised a charge back request from my back to another bank. It put pressure overall and then they solved it after 10 days

Zebpay customer support has been notified about the posted complaint.

Apr 13, 2021

Updated by Meenakshinilesh1984 Please contact me and I can provide all the required details, statements, etc. Kindly get this resolved asap.

Complain number with the Zebpay is #378031 and #381448

Apr 13, 2021

Updated by Meenakshinilesh1984 I have provided them all the details and waiting for the resolution. Hope to get this resolved as soon as possible.

Apr 14, 2021

Updated by Meenakshinilesh1984 Still waiting as Zebpay team has not provided any resolution on this. Have been following up with them for so many days.

Kindly help me on this issue and get this resolved, please.

Apr 15, 2021

Updated by Meenakshinilesh1984 Hi Team,

Have provided the Zebpay team all the information but still waiting for the resolution. Please help me in getting this resolved.

Apr 16, 2021

Updated by Meenakshinilesh1984 Hi Team,

Attached is the screenshot from Deposits shown on the application, till now my deposit of 25K is not reflected and I have been waiting and following up continuously. Please get it resolved soon.

Apr 16, 2021

Updated by Meenakshinilesh1984 The notification shows Zebpay replied to me but I don't see any comment by them here. My humble request is to please get this resolved.

Apr 19, 2021

Updated by Meenakshinilesh1984 I have been adding comments here but I don't see any progress. What is the point of putting complains here ?

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Hi,

My withdrawal request is not processed correctly. I have been trying to support team from long. Can you please do needful on my tikcet #381585.

Thanks in advance.

Regards,
Murali

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I had added 1000 inr from my zebpay registered bank account to zebpay add money, it has been 24 hours but money is not reflecting in zebpay wallet. My ticket number is 377731. My email regsitered with them is [protected]@gmail.com

They have not responded or replied to my query yet. PFA the screenshot of my payment completed.

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S

Sapnapayment007

Apr 12, 2021

Nobody has contacted or even replied to my ticket or msgd me ? Is zebpay doing fraud here ? Bcz this kind of delay in receiving 1000 rs, how can I trust for bigger amount ??

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Sapnapayment007's [Complaint's author] reply, Apr 14, 2021

Where is my money ?? Kindly msg me ..return my money pls

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Hello, I had Zebpay account in 2017 with my previous mobile number. But now that mobile number stopped working. So how can I access that account ???

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Address: #494 FF, Sector 11

I deposited money on 7 April. It's been 4 days. But there is no update about my Deposited money. Customer support is very slow.

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Meenakshinilesh1984

Apr 17, 2021

Did you get this resolved and if yes then please let me know how ?

I have been facing same issue and my deposit amount is big.

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Address: VILL-BHAGWANPUR, POST -SHAHPUR P.S -NAWTAN SIWAN, NEAR SRI RAM GYAN NIKETAN

Hey this is abhishek kumar
zebpay user
mobile number-[protected]
trade coin-steller(XLM)
QUANTITY-55.828986
[protected]@gmail.com
transaction detail-48a675532f16c1b505095b7d80330bab43104d10f26afc3edf5b9bd541bcd61a
please refund back to my account so that i can do trade as fast as possible
thanks abhishek kumar

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Today and also on 2 April I deposited money from zebpay to my account
But didn't receive yet
Also day before yesterday I transferred money from zebpay to my account they were successful
Plz kindly resolve my issue as soon as possible

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Apr 08, 2021

Updated by SURINDER NAIN The today's transaction history is below

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Hi

I didn't received funds of 4.02 lakhs even after a week of fund processing please find the details attached

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S

sumanth2

Apr 7, 2021

pls find attached screenshot of bank statement and fund transfer successful from zebpay

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Address: C1103, Siddhivinayak Business Tower, Near DAV School, Next to Kataria House, Off. S.G. Road, Makarba, Ahmedabad â€“ 380051, Gujarat, India

I have Deposited 625 stellar in my Zebpay address(GDDLBDK6MPELQT5O6QC7BT56SM3WQKY7PEJ7FI4LQECDEZFTUB2JSKVC) But not received from 3 days. Below the hash code- https://stellarscan.io/transaction/34fbe3a54968ece0c7be8341d478869c6881d4c907021...⇄

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Address: Pune

Hellow,
I have deposited Rs.10000 to zebpay account on 31st of March.

Account no[protected] awlencen innovations India Ltd, ICICI bank
IFSC code ICIC0000104
Account type - Saving (req current)

Amount is deducted from my HDFC account but not showing in zebpay account.

If by mistake I have selected saving account, please transfer my money back to my account or transfer it to zebpay account.

Please do needful..

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I have deposited my amount from zebpay registered bank to zebpay wallet from imps using google pay app.. but money not credit to my zebpay wallet. I have generated ticket for that but no reply us being received from their side.. there is no refund into the source account and also no credit has been given in my zebpay wallet.. TICKET ID #365514

Apr 10, 2021

Complaint marked as Resolved

They reply on my ticket which i have raised on zebpay wallet

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Perbudh

Apr 8, 2021

Still no reply is received from theirside, my money is in their kotak bank account but not yet redlected in my zwbpay wallet..

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I have been deposited 20000 in Zeb pay's Kotak Mahindra Bank on 4th April 2021 by YONO SBI . Transaction shows as successful. But there is no deposited yet and no refund in my account.So please solve my problem.

Apr 6, 2021

Complaint marked as Resolved

Zebpay customer support has been notified about the posted complaint.

Apr 06, 2021

Updated by Sajjadbhai Abdulkaiyum Sheikh I deposited 20000in Zeb pay wallet on 4 th April 2021 by YONO SBI . Transaction shows as successful .But there is no deposited i

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We are facing problem while selling the TRX coins.please Check the problem and solve it .we are facing lo of problems in this app please check it and solve it.

Zebpay customer support has been notified about the posted complaint.

Apr 05, 2021

Updated by Venki84999 Can you please respond

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