Zebpay Complaints & Reviews

My Money is not credited And service response is too slow

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Address: surat,gujrat

Dear Respacted sir
My name is savan bhanderi i payment By mistake In this AC NO:[protected] Ref id is[protected] so kindly action and give the response as soon as possible zebpay give me this AC NO:[protected]
Thank you

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I am not able to debit funds.
It shows can not debit funds, contact help center.

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salman_121

Mar 31, 2021

i have same problem before one month while i am selling my crypto currency this is showing error can not debit funds but still zebpay not resolved it..

Debit funds - Comment #3817708 - Image #0

Debit funds - Comment #3817708 - Image #1

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Money got deducted from my kotak Mahindra Bank account but not credited into zebpay account.The IMPS reference number is[protected].Tranasaction is done at 6:24 am on 25 March 2021.

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Address: At nani amreli ta.paddhari dis rajkot pin code 360110

Dear sir/mam
My name mr rajesh timbadiya
My hdfcbank account to transer in 10000 in zebpay central bank account account no [protected] my zebpay account is to close please my fund refund in my account

Rajesh timbadiya
Mo no [protected]

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Hi, I request you to please correspond to my query as the sum of 50000/- rupees is debited from my unlinked account of HDFC bank instead of a linked account. As I mistakenly made the payment through another HDFC account. I am sending you the details of the transaction and also the details of the bank account from where I transferred the money. Acc. No. - [protected] (Darsh Singh Kharayat) Date of Transfer - 3rd March'21 Amount - Rs. 50000/-...

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Zebpay — Money didn't created in my zebpay wallet
avinash kumar singh

I deposited 53000 ₹ into zeb pay wallet by my unregistered account with zebpay, my payment is successful by bank. But that transferred amount didn't show in my zebpay wallet. Please resolve this issue as soon as possible. I'm waiting for your reply. I'm going to attach screenshot of my transaction. The date of my transaction is 25/03/2021. either refund back or credit to my wallet
I raise ticket in there support section but there no reply from them.

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Address: C-534, 5TH FLOOR, SIDDHI VINAYAK TOWERS, near Kataria Arcade, Makarba, Ahmedabad, Gujarat 380051

For last 11 days i am trying to withdraw amount from zebpay wallet, it's asking for pin. After entering valid pin getting notification that account is blocked and asking for pin reset. Then after resetting pin after 24hrs, if we try to withdraw, again getting notification that account is blocked and asking for pin reset. This is happening for last 11 days with everyday ending up resetting the password. Created many tickets by attaching screenshot and the app usage video as well. Still no response from them. All they reply is account is active and try to reset the pin. I am really fed up with zebpay. This appears to be a scam.

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Mar 25, 2021

Complaint marked as Resolved

Issue resolved after multiple follow-ups. Resolved after 16days

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Address: Deepak poptani

My zebpay account is not working
And I'm not deposit my money
And I'm not deposit my shares
And I'm credited 100+500 RS but not credited my zebpay account
Please help me

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I buy BAT in date 17 march an sell it in same date but sell amount not credit in my zebpay id.

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Mar 18, 2021

Updated by bhupdmr reply from zebpay

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Address: Pune

I had withdrawn money from ZebPay..but not received the money in my bank account as it is showing pending in zebpay app…
Withdrawl Order W2556880

What to do now as I am in urgent need of that money?

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Sourabh28

Mar 18, 2021

I got my money in my bank, it was an awesome service, thanks a lot Zebpay.

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Address: Google pay

Website: [email protected]

Your a/c no. XXXXXXXXX0671 has been debited for Rs.2000.00 on 11/3/21 10:22 PM towards beneficiary a/c no. 9210 (UPI Ref no[protected]Canara Bank

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I have added amount to my zebpay wallet. It was not updated so i have raised a ticket and attached my bank acc statement. They said it is not having the reference id. So, i have added the ref Id sms shared by the bank. After that They're asking me to show that it is sent from your bank account with the IFSC code and all. when i have already shared all the details now it's more than a week and i am asking them to refund my amount.

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I have a made a deposit to my zebpay account. The money is not yet credited and they are not replying to emails or support tickets as well. I could see that they are regularly posting on social media, but will not respond to 100s o[censored]sers who are complaining regarding the same issue on these platforms.

This app should be banned in India for cheating users.

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NabilNalakath

Mar 16, 2021

My support ticket number 338993

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Address: Awlencan Innovations India Limited [CIN no. U72100GJ2018FLC104448], C1103, Siddhivinayak Business Tower, Near DAV School, ahmedabad

I deposited 1000 into account name: Awlencan Innovations India Limited Bank Name: Kotak Mahindra bank account Number: PAY[protected] Ifsc code: KKBK0000958 by google pay. also not return to my account after 2 days and not deposited zebpay account so pls take a step for my lost money

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Deposited INR 30, 000/- on 10th March 2021 from my Zebpay registered bank account. But till date the amount is not reflecting in my Zebpay wallet.

Their customer service rep till date has not been able to understand that the account that I used to make the NEFT transfer is indeed registered with Zebpay. Zebpay support ticket # 331847

HSBC: Dear HSBC Customer, your NEFT transaction with reference number HSBCN[protected] for INR 30, 000.00 has been credited to the ICIC A/c XXXXXXXXXXXXX7491 on[protected] at 23:31:09 .

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Hello zebpay i have added 20000 inr to zebpay bank account through my icici bank using paytm bank, but its not credited please check the images and resolve this.. is it frauds with us need solution

please refund my amount now

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I had made a withdrawal but no message from bank also raised a ticket and also given screenshot. Please resolve my issue. Thank you.
Ticket no. #332118

Mar 28, 2021

Complaint marked as Resolved

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I made a payment via UPI to Zebpay. My wallet has not been credited now for 7 days. Also, my complaint ticket no 326093 is yet to be resolved, lying open for an equal amount of time.

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Sir, I deposited 2500 rupees to zebpay account from my Kotak Mahindra bank through [protected]@icici UPI. The amount is debited from my Kotak account but till now not credited in my zebpay account. I asked them and they are giving reply as we didn't receive payment from your side.
Details -. 24th February .
Enclosed my payment details and zebpay reply letter below . Pls do the needful and credit my amount in my account.

Zebpay Complaints & Reviews

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Zebpay reviews & complaints page 11

My money is not received

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Payment dispute raise

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Debit funds

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Regarding Transaction

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Wrong payment in my zebpay account

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Money deducted from my wrong account.

Amount not credited in wallet

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Account is blocked - Unable to withdraw amount

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Account related

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Sell amount not credit in zebpay id

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Witdrwan Problem

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I have send amount in wrong account no

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Added amount but not reflecting

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Amount not credited.

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Deposited to zebpay kotak amount no seen

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Deposit through NEFT not reflecting in wallet

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Amount deducted but not added to zebpay

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My withdraw money is not received

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Payment not credited

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Payment not credited

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