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Zebpay Complaints & Reviews

1
Updated: Jan 2, 2026
Complaints 461
Resolved
78
Unresolved
383
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Zebpay reviews & complaints page 11

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G
godadd
Mar 28, 2021
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Please reply to my ticket fast
no. #30449
Zebpay customer support has been notified about the posted complaint.
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    G
    godawfu gmailya
    Mar 28, 2021
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    Very slow and pathetic service. Please include online chat so we can resolve fast. For one replay I have to wait for 2-3 days and for my reply they will wait.
    Zebpay customer support has been notified about the posted complaint.
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      P
      Pickaadddddddddddddd
      Mar 28, 2021
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      From today my balance is showing 0.99 rupess
      Zebpay customer support has been notified about the posted complaint.
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        P
        Pickaadddddddddddddd
        Mar 28, 2021
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        My Money is not credited And service response is too slow
        Zebpay customer support has been notified about the posted complaint.
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          S
          Mar 26, 2021
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          Address: surat,gujrat

          Dear Respacted sir
          My name is savan bhanderi i payment By mistake In this AC NO:[protected] Ref id is[protected] so kindly action and give the response as soon as possible zebpay give me this AC NO:[protected]
          Thank you
          Zebpay customer support has been notified about the posted complaint.
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            W
            waxboy para
            Mar 25, 2021
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            I am not able to debit funds.
            It shows can not debit funds, contact help center.
            Zebpay customer support has been notified about the posted complaint.
            i have same problem before one month while i am selling my crypto currency this is showing error can not debit funds but still zebpay not resolved it..
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              B
              Bhargavi0716
              Mar 25, 2021
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              Money got deducted from my kotak Mahindra Bank account but not credited into zebpay account.The IMPS reference number is[protected].Tranasaction is done at 6:24 am on 25 March 2021.
              Zebpay customer support has been notified about the posted complaint.
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                M
                Milan Asodariya
                Mar 25, 2021
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                Address: At nani amreli ta.paddhari dis rajkot pin code 360110

                Dear sir/mam
                My name mr rajesh timbadiya
                My hdfcbank account to transer in 10000 in zebpay central bank account account no [protected] my zebpay account is to close please my fund refund in my account

                Rajesh timbadiya
                Mo no [protected]
                Zebpay customer support has been notified about the posted complaint.
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                  P
                  Pooja Kharayat
                  Mar 25, 2021
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                  Resolved

                  Money deducted from my wrong account.

                  Hi, I request you to please correspond to my query as the sum of 50000/- rupees is debited from my unlinked account of HDFC bank instead of a linked account. As I mistakenly made the payment through another HDFC account. I am sending you the details of the transaction and also the details of the bank account from where I transferred the money. Acc. No. - [protected] (Darsh Singh Kharayat) Date of Transfer - 3rd March'21 Amount - Rs. 50000/-...
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                  A
                  avinashsinghbe
                  Mar 25, 2021
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                  Zebpay — Money didn't created in my zebpay wallet
                  avinash kumar singh

                  I deposited 53000 ₹ into zeb pay wallet by my unregistered account with zebpay, my payment is successful by bank. But that transferred amount didn't show in my zebpay wallet. Please resolve this issue as soon as possible. I'm waiting for your reply. I'm going to attach screenshot of my transaction. The date of my transaction is 25/03/2021. either refund back or credit to my wallet
                  I raise ticket in there support section but there no reply from them.
                  Zebpay customer support has been notified about the posted complaint.
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                    Y
                    yoganand n
                    Mar 24, 2021
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                    Resolved

                    Address: C-534, 5TH FLOOR, SIDDHI VINAYAK TOWERS, near Kataria Arcade, Makarba, Ahmedabad, Gujarat 380051

                    For last 11 days i am trying to withdraw amount from zebpay wallet, it's asking for pin. After entering valid pin getting notification that account is blocked and asking for pin reset. Then after resetting pin after 24hrs, if we try to withdraw, again getting notification that account is blocked and asking for pin reset. This is happening for last 11 days with everyday ending up resetting the password. Created many tickets by attaching screenshot and the app usage video as well. Still no response from them. All they reply is account is active and try to reset the pin. I am really fed up with zebpay. This appears to be a scam.
                    +1 videos
                    Mar 25, 2021
                    Complaint marked as Resolved 
                    Issue resolved after multiple follow-ups. Resolved after 16days
                    Zebpay customer support has been notified about the posted complaint.
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                      R
                      radhaswami vegetable compony
                      Mar 22, 2021
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                      Address: Deepak poptani

                      My zebpay account is not working
                      And I'm not deposit my money
                      And I'm not deposit my shares
                      And I'm credited 100+500 RS but not credited my zebpay account
                      Please help me
                      Zebpay customer support has been notified about the posted complaint.
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                        B
                        bhupdmr
                        Mar 18, 2021
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                        I buy BAT in date 17 march an sell it in same date but sell amount not credit in my zebpay id.
                        Zebpay customer support has been notified about the posted complaint.
                        Mar 18, 2021
                        Updated by bhupdmr
                        reply from zebpay

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                          S
                          Sourabh28
                          Mar 17, 2021
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                          Address: Pune

                          I had withdrawn money from ZebPay..but not received the money in my bank account as it is showing pending in zebpay app…
                          Withdrawl Order W2556880

                          What to do now as I am in urgent need of that money?
                          Zebpay customer support has been notified about the posted complaint.
                          I got my money in my bank, it was an awesome service, thanks a lot Zebpay.
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                            L
                            Laxman karli
                            Mar 17, 2021
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                            Address: Google pay
                            Website: [email protected]

                            Your a/c no. XXXXXXXXX0671 has been debited for Rs.2000.00 on 11/3/21 10:22 PM towards beneficiary a/c no. 9210 (UPI Ref no[protected]Canara Bank
                            Zebpay customer support has been notified about the posted complaint.
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                              H
                              Himanshu Patni
                              Mar 17, 2021
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                              I have added amount to my zebpay wallet. It was not updated so i have raised a ticket and attached my bank acc statement. They said it is not having the reference id. So, i have added the ref Id sms shared by the bank. After that They're asking me to show that it is sent from your bank account with the IFSC code and all. when i have already shared all the details now it's more than a week and i am asking them to refund my amount.
                              Zebpay customer support has been notified about the posted complaint.
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                                N
                                NabilNalakath
                                Mar 16, 2021
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                                I have a made a deposit to my zebpay account. The money is not yet credited and they are not replying to emails or support tickets as well. I could see that they are regularly posting on social media, but will not respond to 100s o[censored]sers who are complaining regarding the same issue on these platforms.

                                This app should be banned in India for cheating users.
                                Zebpay customer support has been notified about the posted complaint.
                                My support ticket number 338993
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                                  K
                                  ketan2212
                                  Mar 16, 2021
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                                  Address: Awlencan Innovations India Limited [CIN no. U72100GJ2018FLC104448], C1103, Siddhivinayak Business Tower, Near DAV School, ahmedabad

                                  I deposited 1000 into account name: Awlencan Innovations India Limited Bank Name: Kotak Mahindra bank account Number: PAY[protected] Ifsc code: KKBK0000958 by google pay. also not return to my account after 2 days and not deposited zebpay account so pls take a step for my lost money
                                  Zebpay customer support has been notified about the posted complaint.
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                                    S
                                    Sandeep Johnson
                                    Mar 14, 2021
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                                    Deposited INR 30, 000/- on 10th March 2021 from my Zebpay registered bank account. But till date the amount is not reflecting in my Zebpay wallet.

                                    Their customer service rep till date has not been able to understand that the account that I used to make the NEFT transfer is indeed registered with Zebpay. Zebpay support ticket # 331847

                                    HSBC: Dear HSBC Customer, your NEFT transaction with reference number HSBCN[protected] for INR 30, 000.00 has been credited to the ICIC A/c XXXXXXXXXXXXX7491 on[protected] at 23:31:09 .
                                    Zebpay customer support has been notified about the posted complaint.
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                                      J
                                      jayant srivas
                                      Mar 14, 2021
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                                      Hello zebpay i have added 20000 inr to zebpay bank account through my icici bank using paytm bank, but its not credited please check the images and resolve this.. is it frauds with us need solution

                                      please refund my amount now
                                      Zebpay customer support has been notified about the posted complaint.
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