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Zebpay Complaints & Reviews

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Updated: Sep 20, 2026
Complaints 463
Resolved
78
Unresolved
385
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Zebpay reviews & complaints page 11

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S
Sajjadbhai Abdulkaiyum Sheikh
Apr 6, 2021
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I have been deposited 20000 in Zeb pay's Kotak Mahindra Bank on 4th April 2021 by YONO SBI . Transaction shows as successful. But there is no deposited yet and no refund in my account.So please solve my problem.
Apr 6, 2021
Complaint marked as Resolved 
Zebpay customer support has been notified about the posted complaint.
Apr 06, 2021
Updated by Sajjadbhai Abdulkaiyum Sheikh I deposited 20000in Zeb pay wallet on 4 th April 2021 by YONO SBI . Transaction shows as successful .But there is no deposited i

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    V
    Venki84999
    Apr 5, 2021
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    We are facing problem while selling the TRX coins.please Check the problem and solve it .we are facing lo of problems in this app please check it and solve it.
    Zebpay customer support has been notified about the posted complaint.
    Apr 05, 2021
    Updated by Venki84999     Can you please respond
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      R
      radhaswami vegetable compony
      Apr 4, 2021
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      My all problems solved zebpay account
      Zebpay customer support has been notified about the posted complaint.
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        S
        SEKAR M
        from Chennai, Tamil Nadu
        Apr 3, 2021
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        Hi

        I have made a crypto transfer last 31st Mar 21 and couldn't find the successful details under transation hash. But crypto value and transation fee debited from zebpay wallet.

        The same has been raised 3days back, still NO response from zebpay team.

        My ticket id is #356875
        Zebpay customer support has been notified about the posted complaint.
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        My chargeback complaint is solved
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          S
          surie2021
          Apr 2, 2021
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          Resolved

          My Zebpay wallet is linked to [protected] and [protected]@gmail.com.
          There is serious tech glitch while withdrawing money from my account I have been doing the exercise for last 5 days, earlier there was no receipt of reset SMS link, i reset PIN via webpage and even after successful logged and in mid of withdrawal process there is message as "Account Blocked". When checking on mobile it accepted the reset PIN but after all while again message as " too many attempts need to reset PIN" it has been the same wasteful exercise. Sent several mails with screenshots to zebpay.
          Please respond I need to withdraw money.
          Apr 6, 2021
          Complaint marked as Resolved 
          The problem resolved when logged in iOS platform instead of Android(as suggested in some online forums). The Zebpay team didnt respond to my mails, twitter comments
          Zebpay customer support has been notified about the posted complaint.
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            D
            dinesh kumar negi
            Apr 2, 2021
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            I have transferred money two times but zebpay app is not showing balance. Transaction happend on 31 mar and 2 apr 2021. What to do ?
            Zebpay customer support has been notified about the posted complaint.
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              S
              salman_121
              Mar 31, 2021
              May 14, 2024
              This thread was updated on May 14, 2024
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              Address: new delhi

              Hi zebpay,
              I have informed lots of time you whenever I sell my crypto currency that was an error like can not debut funds occur continue but still you have not respond yet or not given and solution please resolve as soon as possible this problem I have faced before 1 month, there is no problem in my bank account and payment gateway, this is totally zebpay problem I have attached screenshot please find it..
              Zebpay customer support has been notified about the posted complaint.
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              3 found this helpful
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                A
                Ankur251
                from Rohtak, Haryana
                Mar 31, 2021
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                Address: Play Store zeb pay

                I have put 8000 to zeb pay account but i haven't got money in to zebpay wallet neither i got any refund. I don't know where my amount has gone. Kindly response there is no response in zebpay app. No ticket response has come up.
                Zebpay customer support has been notified about the posted complaint.
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                  G
                  godadd
                  Mar 28, 2021
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                  Please reply to my ticket fast
                  no. #30449
                  Zebpay customer support has been notified about the posted complaint.
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                    G
                    godawfu gmailya
                    Mar 28, 2021
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                    Very slow and pathetic service. Please include online chat so we can resolve fast. For one replay I have to wait for 2-3 days and for my reply they will wait.
                    Zebpay customer support has been notified about the posted complaint.
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                      P
                      Pickaadddddddddddddd
                      Mar 28, 2021
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                      From today my balance is showing 0.99 rupess
                      Zebpay customer support has been notified about the posted complaint.
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                        P
                        Pickaadddddddddddddd
                        Mar 28, 2021
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                        My Money is not credited And service response is too slow
                        Zebpay customer support has been notified about the posted complaint.
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                          S
                          [email protected]
                          Mar 26, 2021
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                          Address: surat,gujrat

                          Dear Respacted sir
                          My name is savan bhanderi i payment By mistake In this AC NO:[protected] Ref id is[protected] so kindly action and give the response as soon as possible zebpay give me this AC NO:[protected]
                          Thank you
                          Zebpay customer support has been notified about the posted complaint.
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                            W
                            waxboy para
                            Mar 25, 2021
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                            I am not able to debit funds.
                            It shows can not debit funds, contact help center.
                            Zebpay customer support has been notified about the posted complaint.
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                            i have same problem before one month while i am selling my crypto currency this is showing error can not debit funds but still zebpay not resolved it..
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                              B
                              Bhargavi0716
                              Mar 25, 2021
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                              Money got deducted from my kotak Mahindra Bank account but not credited into zebpay account.The IMPS reference number is[protected].Tranasaction is done at 6:24 am on 25 March 2021.
                              Zebpay customer support has been notified about the posted complaint.
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                                M
                                Milan Asodariya
                                Mar 25, 2021
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                                Address: At nani amreli ta.paddhari dis rajkot pin code 360110

                                Dear sir/mam
                                My name mr rajesh timbadiya
                                My hdfcbank account to transer in 10000 in zebpay central bank account account no [protected] my zebpay account is to close please my fund refund in my account

                                Rajesh timbadiya
                                Mo no [protected]
                                Zebpay customer support has been notified about the posted complaint.
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                                  A
                                  avinashsinghbe
                                  Mar 25, 2021
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                                  Zebpay — Money didn't created in my zebpay wallet
                                  avinash kumar singh

                                  I deposited 53000 ₹ into zeb pay wallet by my unregistered account with zebpay, my payment is successful by bank. But that transferred amount didn't show in my zebpay wallet. Please resolve this issue as soon as possible. I'm waiting for your reply. I'm going to attach screenshot of my transaction. The date of my transaction is 25/03/2021. either refund back or credit to my wallet
                                  I raise ticket in there support section but there no reply from them.
                                  Zebpay customer support has been notified about the posted complaint.
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                                    Y
                                    yoganand n
                                    Mar 24, 2021
                                    Resolved
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                                    Resolved

                                    Address: C-534, 5TH FLOOR, SIDDHI VINAYAK TOWERS, near Kataria Arcade, Makarba, Ahmedabad, Gujarat 380051

                                    For last 11 days i am trying to withdraw amount from zebpay wallet, it's asking for pin. After entering valid pin getting notification that account is blocked and asking for pin reset. Then after resetting pin after 24hrs, if we try to withdraw, again getting notification that account is blocked and asking for pin reset. This is happening for last 11 days with everyday ending up resetting the password. Created many tickets by attaching screenshot and the app usage video as well. Still no response from them. All they reply is account is active and try to reset the pin. I am really fed up with zebpay. This appears to be a scam.
                                    +1 videos
                                    Mar 25, 2021
                                    Complaint marked as Resolved 
                                    Issue resolved after multiple follow-ups. Resolved after 16days
                                    Zebpay customer support has been notified about the posted complaint.
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                                      R
                                      radhaswami vegetable compony
                                      Mar 22, 2021
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                                      Address: Deepak poptani

                                      My zebpay account is not working
                                      And I'm not deposit my money
                                      And I'm not deposit my shares
                                      And I'm credited 100+500 RS but not credited my zebpay account
                                      Please help me
                                      Zebpay customer support has been notified about the posted complaint.
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                                        B
                                        bhupdmr
                                        Mar 18, 2021
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                                        I buy BAT in date 17 march an sell it in same date but sell amount not credit in my zebpay id.
                                        Zebpay customer support has been notified about the posted complaint.
                                        Mar 18, 2021
                                        Updated by bhupdmr                                         reply from zebpay

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