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Zebpay Complaints & Reviews

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Last updated Apr 28, 2024
Complaints 456
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78
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378
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Zebpay reviews & complaints page 15

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N
Neearaj
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KYC completion

My pan card's not being accepted, it keeps showing "Image upload unsuccessfully " when I uoLoad the front side if it ....
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chaitanya1832
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from bank account but not credited in zebpay wallet

Rs 8007 were debited from my DBS bank account but not credited in zebpay wallet. The transaction (Reference ID:[protected] was showing successful on 4th Jan, 2021 but the amount was not reflected in the Zebpay wallet. Please look into it and help me get my money back....
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B
BHARAT MEDICAL STORE
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Not reflect ethereum

Address:LALIT CHOWK, SUNDER NAGAR

I have purchase ethrium from wallet amount has deduct my wallet but not reflect in my account...
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Zebpay service has been very pathetic now compare to 3 years ago. My withdrawal amount has not been credited to my bank account. I have raised a ticked but no one bothers to update it.
My order is showing pending and there is no reference number given.
Now I want to switch over to better alternative to zebpay.

I will never ever recommend zebpay to anyone....
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R
rohanmathur76
from Powai, Maharashtra
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Money deposited but not reflecting in my Zebpay wallet.

Hi, I deposited a sum of INR 1 lakh from ICICI bank account in my Zebpay account on 1 Dec 2020. Its 4 Dec 2020 today the money is still not getting reflected in my wallet. I have even raised a ticket with Zebpay (#192870) for the same. I have even cross checked with my bank and they have mentioned that the transaction was successful and the money was deposited in the bene bank. Please help me resolve this issue. I am attaching a screen shot...
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A
Abrarkhan5
from Powai, Maharashtra
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Fiat deposit not reflecting in zebpay balance

I transferred funds using the first option available in the zebpay named instant transfer using my kotak app of rupees 35000 and it is been 2hours nothing has reflected in my zebpay wallet balance, it is a real pathetic unprofessional company i have ever seen, they mention that the deposit will reflect instanly whereas for hours and hours has gone but nothing is reflecting, such a pathetic crypto i have never seen who doesn't even have employees...
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N
Nidhin Antony
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Money not credited in my bank account.

I have given a withdrawal of 112.92 euro to my bank account which is in UAE 10 days ago. Very bad and delayed response from zebay team and my money is not credited yet

Ref. No. W9916232...
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S
Sudhir Raman
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Need My Bitcoins Or My 1026

Address:8 Cross St #28-01 Singapore 048424

I'm very disappointed in Zebpay because you have looted my money.

There was no rule of membership fee when I had joined, I bought Bitcoins for ₹1026 3 years ago & waited for the Bitcoins value to increase so that I can sell my Bitcoins for a better price.

In between 2017 & 2020 Zebpay was vanished from Play Store & from India. I had contacted you on Sept 27, 2019 regarding this matter, you had given me the...
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A
Abhi_gowda_007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

zebpay - 25000 inr money deducted from my bank account but not credited to zebpay account

Today i did a transaction from my account to zebpay wallet. But the amount is not being shown in wallet.
Im waiting from morning.
To cross check i later did a transaction of rs100 again. But that also not showing
My reference no[protected]
And ticket raised in zebpay - account. Ticket no -162060

Please help to get my money refund...
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A
Amar_02in
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Balance not showing

Hi .. I am using Zebpay application for sell/purchase crypto currency and this is the number [protected] which i using for Zeb Pay account . I bought TRON (TRX) currency by Zeb Pay app ten days back but app was hanged during the TRX transaction ( You can see in screen short) and INR 23000 amount has detected from ZebPay balance and TRON currency is also showing 0 Value . I did complaint regarding this but yet not receive any response from...
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K
Karanraj2019
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Regarding payment

Address:Amarwara

Hi sir or men
My payment was not credited at my account plz help me to credit my payment at my account...
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Address:Stone & Chalk, Goods Shed North, 710 Collins St, Docklands VIC 3008 ABN: 45 629939948
Website:zebpay.com

On 26th July 2020 i deposit money in that app through phonepe app two times Rs. 1000 & Rs. 100 for purchasing ether or bitcoins, but i didn't done any transation or that, after 5 days from deposit period i try to withdraw my deposit amount, but it can't process for that, they are still shows in the process and also they didn't reply of mails. i have to withdraw my deposit amount, and i accept their terms & conditions for deductions on withdrawl....
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S
saravanangovindan
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share in pending and payment not received

We have bought the share of order #d9739773 but it doesn't processed to next level and shows the status in pending. I am unable to withdraw the deposit amount nor receive the share value. I am afraid of future investments. I have mailed 4 days before with no response....
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My withdraw is still pending and i have not received my money yet. It has been more than 10 days when I withdraw. Please look into this matter....
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Today i did a transaction from my account to zebpay wallet. But the amount is not being shown in wallet.
Im waiting from morning.
To cross check i later did a transaction of rs1.
And thats shown in zebpay wallet.
Here is my reference number
Your a/c no. XXXXXXXX4437 is debited for Rs.10000.00 on 29-08-20 and a/c XXXXXXX4983 credited (IMPS Ref no[protected].To report fraud or raise dispute, click kotak.com/fraud...
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F
forward
from Surat, Gujarat
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indian users charged with membership fees

Only Indian users are charged with membership fees and rest of world is waived by them, also it is charged in crypto or inr balance and it is automatically cut from crypto or inr balance, better to stay away from zebpay and find some other alternatives, membership fees is not acceptable because afterall they making money by transaction charges, think if stock exchange would do like that then in entire india no people would have any shares...
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S
Sridhar Pulicherala
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My withdrawal Rs 6000 no yet credited

My withdrawal transaction no W1843818 dated 19/8/2020. 7 working days completed. And 5 compliant ticket number raised no response so far...
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V
Vigneshsaha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdraw request is pending...

Hi,
I have made a withdraw request before 5 days. Still now, my request is pending. My registered mobile number is [protected]. Iam not expected such a bad experience from zebpay. Also, i have raised a ticket about this issue in zebpay apk, but there is no response from your side still now. I have attached the screenshot for your reference and I hope, you will understand my problem. So, please take action on this by completing my...
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S
Sambuj
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Transaction to zebpay

I had initiated transfer of rs.60000 from my indusind bank account via upi ref no[protected]. This amount was debited from bank but not credited in zebpay. This way, you'll lose trust which is very important

Please credit this money back to my bank a/c

Pl refer the screenshot....
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S
Sambuj
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Transfer of funds

I had initiated transfer of rs.60000 from my indusind bank account via upi ref no[protected]. This amount was debited from bank but not credited in zebpay. This way, you'll lose trust which is very important

Please credit this money back to my bank a/c...
+1 photos
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