Claimed

Zebpay Complaints & Reviews

1
Last updated Apr 6, 2024
Complaints 455
Resolved
78
Unresolved
377
Quick Links
Statistics
Share
Contacts

File a complaint to Zebpay

Having problems with Zebpay?

File a complaint and get it resolved by Zebpay customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Zebpay
Customer Service Contacts

Zebpay Phone Numbers

Toll free
1860 233 0474
85
102
Phone
+91 89 8004 0618
103
111
View all Zebpay contacts

Zebpay Website

Zebpay Head Office Address

202, Sarthik Square, S G Highway
Ahmedabad
Ahmedabad District
Gujarat
India
380054

Zebpay reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
aaliya786
from Mumbai, Maharashtra
Nov 11, 2021
Report
Copy

Charged 1000 times more fees

I was unaware of the charges and I just wanted to try and see how crypto send and receive feature works so I transferred 1k Shiba INU coins and they charged me around 980000 coins to send that and when I complained there was no consideration done from their end which was really disappointing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saifullah Akhtar
Nov 7, 2021
Report
Copy

Refund neft

I have transferred 2000 rs through neft from my ICICI account to zebpay...money has been deducted from account but doesn't got transferred to zebpay account...I request you to refund my 2000 rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Appasahebsonavane
from Ratnagiri, Maharashtra
Oct 4, 2021
Dec 31, 2021
This thread was updated on Dec 31, 2021
Report
Copy

Ethereum coins sold of 11,909 one day ago but amount has been not credited in bank account

Dear sir, madam I Ethereum coins sold of 11, 909 one day ago but amount has been not credited in bank account please so look into the issue I am having...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I made a payment of 10000 INR on 24th Sep, 2021 11:30 PM and Google pay shows successful transaction of the amount. however, Amount has not been credited into my Zebpay account and I have received an email from Zebpay saying unsuccessful transaction.
PFA snapshot for the same.
User email id: [protected]@gmail.com

Could you please look into this on priority as I am worried about my money?...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Q
Qazxcvbnm
Sep 10, 2021
Sep 10, 2021
This thread was updated on Sep 10, 2021
Report
Copy

Instant Upi deposit

Dear Zebpay,
This is notify you that I successfully deposited Rs.50000 via Upi on 07.09.21 but Zebpay not showing this balance.
So, I requested you that the transaction money refund to my bank account as soon as possible....
+1 photos
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
N
nil15584
from Panaji, Goa
Sep 4, 2021
Sep 4, 2021
This thread was updated on Sep 4, 2021
Report
Copy

Neft transaction payment deducted from bank account and not credited in zebpay account. No response of customer care

I have done transaction of 20000/- inr to my zebpay account named nilkanth mukeshbhai patel mobile : [protected].

Bank name : hdfc bank
Ac no : [protected]
Ifsc code : hdfc0003338
Dungri branch.

Please find the attachment for payment proof. Please update it otherwise transfer back from my bank account.

Amount still not credited in my zebpay account.Whats is your problem?br...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
Y
Yudhi0210
Aug 29, 2021
Jan 7, 2022
This thread was updated on Jan 7, 2022
Report
Copy

Transferred crypto from Zebpay wallet to other wallet still not credited yet

I made tron withdrawal of 17806.96 trons to an already whitelisted address on Zebpay but the trons are not recieved yet at that address and there is no transaction number either to track transfer. Kindly resolve this ASAP. Attached screenshots please find....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yudhi0210
Aug 24, 2021
Jan 7, 2022
This thread was updated on Jan 7, 2022
Report
Copy

Transferred crypto from Zebpay wallet to a whitelisted wallet not credited yet

I made tron withdrawal of 27335 trons to an already whitelisted address on Zebpay but the trons are not recieved yet at that address and in history it is showing "ERROR". Kindly resolve this ASAP. Attached screenshots please find....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have transferred 3001.895 matic from binance to zebpay but it is not recieved on my matic address on zebpay. I have seen on polygon scan there it shows matic.. But not recieved on zeppay matic addrress...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lokesh Kotiya
Aug 14, 2021
Report
Copy

Money is not credited

I have added a UPI which was not associated with my zebpay registered bank account number by mistake. I made a deposit of INR 30, 000 from it. The transaction was successfully done from my UPI app and a notification was also reflected on @Zebpay but still no money is credited to my balance.
Please help...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
S
savi1919
Aug 13, 2021
Report
Copy

Funds not deposit into my zebpay wallet

Address:UP india

Its almost 10 days I made 2 transaction from zebpay to my paytm bank account and I don't received money from zebpay to my bank and zebpay say its deposit into your bank account but its not deposit into my bank I share bank account statement and email from my bank that funds is not come into my bank account. So now I don't understand where is my 3lakh 90 thousand rupees .I think you know about it when any person withdraw any funds he or she...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajkumar Pander
Aug 4, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
Report
Copy

Matic payment pending

Address:Chopata

My panding balance not return...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajkumar Pander
Aug 4, 2021
Report
Copy

My pending balance not return

Please my payment return...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
R
Ravi2975
from Dharwad, Karnataka
Aug 3, 2021
Report
Copy

#406111 My friend sent BTC to my LTC account

I Received 0.00163423 BTC to my LTC address below 3P5Lfq9KcknDsVi2kKb7kujLDsKBPmxNsh from this wallet - 32beVfNJPc7stcmB1LmiHT6YHwcY55EaNi tx id - b4af92fa6f40f933578b0cb3fe5e794f39e556cda880b4b908b2b1400e071fe4

I gave my frnd this wallet saying LTC only, but when making payment he accidentally sent me BTC thinking its BTC wallet, because Zebpay LTC wallet looks same as BTC,

After contacting support they replied...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I deposited money using imps, it has been deducted but not showing up in zebpay account
Please do resolve this as soon as possible...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohan2505
Aug 1, 2021
Report
Copy

Money not credited Please help me to resolve it

Website:ZEBPAY

I did the NEFT transfer but the money has not been created yet it’s being a long time I tried to contact zebpay By raising multiple tickets but I haven’t received any response from them my amount was 34, 718 I have been very worried about it please help me money debited from bank and the bank has confirmed me that the money has been sent to zebpayThe transaction was successful so please credit my account as soon as possible I am waiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aditya98617
Jul 29, 2021
Dec 31, 2021
This thread was updated on Dec 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deposit Fraud

I have already transferred money from my registered account to zebpay idbi virtual account but it’s been 1 day still not yet credited to my wallet .
Customer support is sending template reply like we are looking into this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep6053
Jul 15, 2021
Report
Copy

Lost my registration mobile no.

Address:Kanjurmarg west room no.2

My no. Is lost please help us to my account details for my crypto coin.. my no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bobby marwah
Jul 9, 2021
Report
Copy

Issue of resetting password

I've entered the wrong password and ZebPay blocked my account they are not sending me link message for changing password I'm trying for last 5 days but they are not responding at all no reply for mails...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bobby marwah
Jul 9, 2021
Report
Copy

Issue of resetting the code

I've entered wrong pin by mistake but they are not sending me the link for changing password for 5 days no reply for mails...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy