Zebpay Complaints & Reviews

Hello,
I have deposited INR 50000 to Zebpay via Airplay UPI on 10th Dec, and the bank confirmed several times that the amount had already been deposited into the beneficiary account.

All of the information and messages from the Bank are listed below. My funds have already been transferred to the account listed below.

UPI: [protected]@timecosmos
ICIC Mumbai Churchgate branch
IFSC: ICIC0000393br...

I had transferred 106USD IN BTC they received 66USD IN BTC even when I send market value 4100000 when they received that time market value 4250000... it's mean zebpay charged 74USD FOR 106USD ### of zebpay close ur company...

Fund Rs 10, 000 transferred via IMPS debited from SBI bank account on dated 09/11/2021 and not credited to wallet.

Regards
Kamal Singh Bisht
Mobile No. [protected]
Place : India

I was unaware of the charges and I just wanted to try and see how crypto send and receive feature works so I transferred 1k Shiba INU coins and they charged me around 980000 coins to send that and when I complained there was no consideration done from their end which was really disappointing

I have transferred 2000 rs through neft from my ICICI account to zebpay...money has been deducted from account but doesn't got transferred to zebpay account...I request you to refund my 2000 rs

Dear sir, madam I Ethereum coins sold of 11, 909 one day ago but amount has been not credited in bank account please so look into the issue I am having

I made a payment of 10000 INR on 24th Sep, 2021 11:30 PM and Google pay shows successful transaction of the amount. however, Amount has not been credited into my Zebpay account and I have received an email from Zebpay saying unsuccessful transaction.
PFA snapshot for the same.
User email id: [protected]@gmail.com

Could you please look into this on priority as I am worried about my money?

Dear Zebpay,
This is notify you that I successfully deposited Rs.50000 via Upi on 07.09.21 but Zebpay not showing this balance.
So, I requested you that the transaction money refund to my bank account as soon as possible.

I have done transaction of 20000/- inr to my zebpay account named nilkanth mukeshbhai patel mobile : [protected].

Bank name : hdfc bank
Ac no : [protected]
Ifsc code : hdfc0003338
Dungri branch.

Please find the attachment for payment proof. Please update it otherwise transfer back from my bank account.

Amount still not credited in my zebpay account.Whats is your problem?
If, you are not able to credit please give back. This is last warning.

And if are not do anything than I will not wait more and I raise complain in national consumer forum, cyber security, media, rbi governor, finance minister.

I want appropriate answer fe your side.

Dear dpo,

Please solve the problem.

Otherwise I will raise complain in national consumer forum. Amount not credited in my zebpay account.

Zebpay par legal action lena muje bhi aata he. Yato payment karo yato return karo.

Thanks,
Nilkanth patel

Jitne bhi google par number diye sabhi fake he. Ek bhi number lagta nahi he. Isse sabit hota he ki company mahachor he jo sirf aur sirf logo ke paise lutati he. Na customer care support karta he aur mail ka reply tak dena nahi aata he.

Zebpay ne mera payment nahi diya to ye case ne media me le jaunga aur cyber security me bhi complain karunga sath me rbi governor, finance minister ko bhi mail jayega. Aur sabhi media paper me bhi aayega.

Zebpay muje mera payment chahiye.

Chhodne vala nahi hu aap jaise fraud logo ko. Kitna gotala kiya abhi tak. Aapko me 5 mail bhej chuka hu koi bhi mail ka reply nahi diya he.

Bhai payment chahiye.

I made tron withdrawal of 17806.96 trons to an already whitelisted address on Zebpay but the trons are not recieved yet at that address and there is no transaction number either to track transfer. Kindly resolve this ASAP. Attached screenshots please find.

I made tron withdrawal of 27335 trons to an already whitelisted address on Zebpay but the trons are not recieved yet at that address and in history it is showing "ERROR". Kindly resolve this ASAP. Attached screenshots please find.

I have transferred 3001.895 matic from binance to zebpay but it is not recieved on my matic address on zebpay. I have seen on polygon scan there it shows matic.. But not recieved on zeppay matic addrress

I have added a UPI which was not associated with my zebpay registered bank account number by mistake. I made a deposit of INR 30, 000 from it. The transaction was successfully done from my UPI app and a notification was also reflected on @Zebpay but still no money is credited to my balance.
Please help

Its almost 10 days I made 2 transaction from zebpay to my paytm bank account and I don't received money from zebpay to my bank and zebpay say its deposit into your bank account but its not deposit into my bank I share bank account statement and email from my bank that funds is not come into my bank account. So now I don't understand where is my 3lakh 90 thousand rupees .I think you know about it when any person withdraw any funds he or she gets 2 emails from zebpay 1st is for initiated and 2nd is for successful but in this case I get only 1 mail from zebpay that is only initiated but not received any mail from zebpay about successful funds transfer. I m literary too much frustrated from zebpay .
first transaction of 200000 Indian Rupees on 4th Aug evening 6pm
second transaction of 190000 Indian Rupees on 5th Aug morning 8.30am
I have bank Reverse payment UTR no and all
I shear bank statement from starting to end and shear messages of paytm bank also that payment is failed due to credit limit is over.
zebpay take all information when I raised ticket but in starting they close my ticket every time and respond me "we are working on it please wait "
almost 10 times they say same things and till now they say same thing and now from last 3 days they stop reply on my ticket and ticket is still open but no response come from zebpay. I attached some pics related to my bank .The zebpay mark as paid in transaction history but nothing is come. I have lots of other proves also but i cant shear that due to my privacy .

My panding balance not return

Please my payment return

I Received 0.00163423 BTC to my LTC address below 3P5Lfq9KcknDsVi2kKb7kujLDsKBPmxNsh from this wallet - 32beVfNJPc7stcmB1LmiHT6YHwcY55EaNi tx id - b4af92fa6f40f933578b0cb3fe5e794f39e556cda880b4b908b2b1400e071fe4

I gave my frnd this wallet saying LTC only, but when making payment he accidentally sent me BTC thinking its BTC wallet, because Zebpay LTC wallet looks same as BTC,

After contacting support they replied me after 10dsaying they will recover my money and it will 3months to do so,

Now I waited for more then 3 and half month and they still say I need to wait 3more months,
This is poor support,

Please help me in resolving this issue with them

Ticket ID #406111

I deposited money using imps, it has been deducted but not showing up in zebpay account
Please do resolve this as soon as possible

I did the NEFT transfer but the money has not been created yet it’s being a long time I tried to contact zebpay By raising multiple tickets but I haven’t received any response from them my amount was 34, 718 I have been very worried about it please help me money debited from bank and the bank has confirmed me that the money has been sent to zebpayThe transaction was successful so please credit my account as soon as possible I am waiting for your response I haven’t received any response in the email neither in SMS

I have already transferred money from my registered account to zebpay idbi virtual account but it’s been 1 day still not yet credited to my wallet .
Customer support is sending template reply like we are looking into this issue.