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Zebpay Complaints & Reviews

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Updated: Dec 28, 2025
Complaints 459
Resolved
78
Unresolved
381
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Zebpay reviews & complaints page 6

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S
[email protected]
Jun 9, 2021
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Dear Sir,
I deposited 10, 800/- from my registered bank account through NetBanking on 08/06/2021 @ 19:22 hrs on Zebpay Application, the transection was successful but balance still not showing on my Zebpay wallet
Kindly Deposit my refund on priority basis.
Ticket Number : 504641
+1 photos
Jun 11, 2021
Complaint marked as Resolved 
Received my money back after 1 week, finally, but they doing scam like harshad mehta, they holding and block people account using that money in stock market after getting profit they release that money.
Zebpay customer support has been notified about the posted complaint.
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    V
    VishPR
    Jun 9, 2021
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    I am also a ZEBPAY user. I deposited some money of about rs. 10010 from my bank account to the ZEBPAY wallet through net banking. My money was transferred from my bank side successfully but it has been more than 48 hours but still it didn't get reflected in my ZEBPAY wallet. Pls respond to this query

    Did u get your thing resolved. If so how???
    Pls help me here..

    Thankss
    Zebpay customer support has been notified about the posted complaint.
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      F
      fernandesjo
      Jun 9, 2021
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      Address: Awlencan Innovations India Limited [CIN no. U72100GJ2018FLC104448], C1103, Siddhivinayak Business Tower, Near DAV School, Next to Kataria House, Off.
      Website: zebpay.com/in

      Hi,

      I had transferred 8k from my bank account to zebpay wallet through Netbanking. The amount got deducted from my bank account but is is not yet deposited to zebpay Wallet. Ive been trying to connect to customer care also raised a ticket for the same, but havent been getting any sort of help from anyone. Could you please look into this issue.
      Zebpay customer support has been notified about the posted complaint.
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        R
        Ravikant01q
        Jun 8, 2021
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        Hi I deposited Rs 5000 in wallet from my registered account at 6:46pm but I did not received the amount in my wallet till now and its 9:36 PM means 3 hours. Please update my wallet. My email id is [protected]@gmail.com.
        +1 photos
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          ankit1710
          Jun 8, 2021
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          Dear team,
          I deposit INR in ZEBPAY through BANK app. money is deducted but still not add in ZEBPAY wallet please do needful ASAP

          Ankit
          [protected]
          +1 photos
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            K
            Krishnagajare
            Jun 6, 2021
            Oct 8, 2025
            This thread was updated on Oct 8, 2025
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            Withdrawal amount is not credited in bank account.

            Address: Sharda nagar latur

            I'll place an withdrawal order on 15/05/2021 ₹18000 still my money will not credited in my bank account. I'll send all documents related to my problem . Bank statement, bank email which is clearly mentioned that amount will be credited in bank account. But from yours side don't have any reply on my tickets. Please check it sir as soon as possible....
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            V
            Vijaychavhan123
            Jun 5, 2021
            Resolved
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            Resolved

            Im deposit 2k its show in history pending is now 23 hrs complete
            +1 photos
            Jun 7, 2021
            Complaint marked as Resolved 
            Not complete my compaint my transaction pending
            Zebpay customer support has been notified about the posted complaint.
            Jun 07, 2021
            Updated by Vijaychavhan123             It not 2 day compleye bt transcation pending what im do

            Jun 07, 2021
            Updated by Vijaychavhan123             Itsnot solved
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              M
              Madhu Beemini
              Jun 5, 2021
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              Address: Hyderabad narsingi

              Hi sir my name is madhukar I opened zedpay account few years back but my mobile is theft some one I'm unable to open my old account pls help me
              Zebpay customer support has been notified about the posted complaint.
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                S
                Sangeeta Chandaliya
                Jun 1, 2021
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                Dear sir/mam
                I am a beginner and was not aware that I can only submit my amount from a registered account and I unknowingly deposited my amount from my other unregistered account. Kindly help me how can I get my amount back?
                +1 photos
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                  B
                  bsguru
                  May 27, 2021
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                  Address: [email protected]

                  Respected sirs,
                  I opened my zebpay account but when I want to pay funds, no other options other than online payment shown.Also in this option SBI is shown but other banks are shown.
                  +3 photos
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                    B
                    Bhaurao Ramdas Patil
                    May 27, 2021
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                    Hi,
                    I am Bhaurao Ramdas Patil from Mumbai . My mobile is [protected].
                    I have deposited 30k plus in your company before govt ban you .
                    Please find out my fund and refund me ASAP .

                    Regards,
                    B.R.Patil
                    Email - [protected]@gmail.com
                    Zebpay customer support has been notified about the posted complaint.
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                      A
                      Afzal raees
                      May 26, 2021
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                      Unable to deposit or bank transfer

                      Why am I unable to deposit money even i have tried for about more than a month . Either net banking nor the bank transfer non of this feature provided by zebpay. I'm writing this in an anticipation that the concerned people will assure the recovery of the same....
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                      Omkar Tidke
                      May 26, 2021
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                      I deposited 900 to check the transaction system is working or not...Amount of INR 900 deducted from my SBI account but not reflected into zebpay wallet yet
                      Zebpay customer support has been notified about the posted complaint.
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                        S
                        SaurabhPahwa
                        from Thanesar, Haryana
                        May 25, 2021
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                        I have deposited Rs 25000 IMPS through Internet Netbanking in zebpay account but amount is not reflecting in my zebpay wallet. Ticket number is #481169 FIAT Deposit
                        Zebpay customer support has been notified about the posted complaint.
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                          aj08ece1501
                          May 25, 2021
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                          Sir I transfer the 300 $ from my ESPN GLOBAL to zebpay account to buy etherium coin on 03.05.2021. On 10.05.2021 status activated shown in my ESPN GLOBAL Account. But till now etherium not credited to my zebpay account. So please solve the problem as soon as possible.
                          Zebpay customer support has been notified about the posted complaint.
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                            Ankur Kurmi
                            May 25, 2021
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                            I had deposited Rs. 15000 and then Rs. 100. But it has still not reflected in the Zebpay wallet.

                            As I am their customer since 2017, I hope you don't want me to look forward to your alternative.

                            Your reputation is at stake due to this and potential your long term customer loosing opportunity.
                            Zebpay customer support has been notified about the posted complaint.
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                              Anand Ghatode
                              May 24, 2021
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                              I have deposited 20, 000 from valid bank account to zebpay wallet and it's more than 2 hours now till money not deposited in zebpay wallet. Money deducted from my bank account.

                              Ticket no : #477425
                              Zebpay customer support has been notified about the posted complaint.
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                                [email protected]
                                May 24, 2021
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                                I have deposited Rs- 50000/- on 23/05/21 through SBI yono. Money deducted from my account but not showing on zeppay account. Is there any chance to get my money back.my tickets number - 473886
                                Zebpay customer support has been notified about the posted complaint.
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                                  [email protected]
                                  May 24, 2021
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                                  I have deposited Rs- 50000/- on 23.05.21 through SBI yono. Mone debited from my account but not showing on zep pay .what should I do sir. Can I get my money back
                                  Zebpay customer support has been notified about the posted complaint.
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                                    O
                                    Om Dutt Gaur
                                    May 23, 2021
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                                    I deposited inr 50 two time just to check whether the netbanking deposit system was working or not. it took 3 hours but the deposit went through, so i decided to deposit inr 1, 90, 100 and it has been 1 day and 2 hours and the deposit has still not went through. i just want to know where my money is? and how do i get it back.
                                    for help, i've raised several ticket but no such help has been provided to me by Zebpay Support.
                                    i did it using PNB netbanking. i can provide all transaction numbers to deal with. i either want my money returned or the money to be deposited in my zebpay wallet.
                                    Zebpay ticket numbers :
                                    #471158
                                    #470716
                                    #470326
                                    #468758
                                    Zebpay customer support has been notified about the posted complaint.
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