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Zebpay Complaints & Reviews

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Updated: Mar 23, 2026
Complaints 462
Resolved
78
Unresolved
384
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Zebpay reviews & complaints page 6

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E
Er Vinit Vadodariya
Jun 10, 2021
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Address: Gujarat

I diposit 5000 by net banking money debited but not credited in wallet transactions was successful but at last it's showing transaction failed in application

https://help.zebpay.com/support/tickets/507846
Jun 10, 2021
Complaint marked as Resolved 
Not resolved
Zebpay customer support has been notified about the posted complaint.
Jun 10, 2021
Updated by Er Vinit Vadodariya Solve quary please

I diposit 5000 by net banking money debited but not credited in wallet transactions was successful but at last it's showing transaction failed in application

https://help.zebpay.com/support/tickets/507846

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    R
    Ramana3838
    Jun 9, 2021
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    I have transferred 54000 and 150 rupees in Zebpay on 8th June and got the screen as a successful, this amount supposed to be credited in Zebpay in 15mins but even after day it is not credited, raised a ticket as well but as usual no response till now
    Ticket ID 504636,
    Zebpay customer support has been notified about the posted complaint.
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    FYI, there is still no response on the complaint yet
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      S
      [email protected]
      Jun 9, 2021
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      Dear Sir
      I deposited 10, 800/- from my registered bank account through NetBanking on 08/06/2021 @ 19:22 hrs on Zebpay Application, the transection was successful but balance still no showing on my Zebpay wallet
      Please help : [protected]@hotmail.com

      Kindly Deposit or refund my amount 10, 800/- on priority basis.
      Ticket Number : 504641
      Jun 11, 2021
      Complaint marked as Resolved 
      Received my money back after 1 week, finally, but they doing scam like harshad mehta, they holding and block people account using that money in stock market after getting profit they release that money.
      Zebpay customer support has been notified about the posted complaint.
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        S
        [email protected]
        Jun 9, 2021
        Resolved
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        Dear Sir,
        I deposited 10, 800/- from my registered bank account through NetBanking on 08/06/2021 @ 19:22 hrs on Zebpay Application, the transection was successful but balance still not showing on my Zebpay wallet
        Kindly Deposit my refund on priority basis.
        Ticket Number : 504641
        Jun 11, 2021
        Complaint marked as Resolved 
        Received my money back after 1 week, finally, but they doing scam like harshad mehta, they holding and block people account using that money in stock market after getting profit they release that money.
        Zebpay customer support has been notified about the posted complaint.
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          V
          VishPR
          Jun 9, 2021
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          I am also a ZEBPAY user. I deposited some money of about rs. 10010 from my bank account to the ZEBPAY wallet through net banking. My money was transferred from my bank side successfully but it has been more than 48 hours but still it didn't get reflected in my ZEBPAY wallet. Pls respond to this query

          Did u get your thing resolved. If so how???
          Pls help me here..

          Thankss
          Zebpay customer support has been notified about the posted complaint.
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            fernandesjo
            Jun 9, 2021
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            Address: Awlencan Innovations India Limited [CIN no. U72100GJ2018FLC104448], C1103, Siddhivinayak Business Tower, Near DAV School, Next to Kataria House, Off.
            Website: zebpay.com/in

            Hi,

            I had transferred 8k from my bank account to zebpay wallet through Netbanking. The amount got deducted from my bank account but is is not yet deposited to zebpay Wallet. Ive been trying to connect to customer care also raised a ticket for the same, but havent been getting any sort of help from anyone. Could you please look into this issue.
            Zebpay customer support has been notified about the posted complaint.
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              R
              Ravikant01q
              Jun 8, 2021
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              Hi I deposited Rs 5000 in wallet from my registered account at 6:46pm but I did not received the amount in my wallet till now and its 9:36 PM means 3 hours. Please update my wallet. My email id is [protected]@gmail.com.
              Zebpay customer support has been notified about the posted complaint.
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                ankit1710
                Jun 8, 2021
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                Dear team,
                I deposit INR in ZEBPAY through BANK app. money is deducted but still not add in ZEBPAY wallet please do needful ASAP

                Ankit
                [protected]
                Zebpay customer support has been notified about the posted complaint.
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                  K
                  Krishnagajare
                  Jun 6, 2021
                  Oct 8, 2025
                  This thread was updated on Oct 8, 2025
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                  Withdrawal amount is not credited in bank account.

                  Address: Sharda nagar latur

                  I'll place an withdrawal order on 15/05/2021 ₹18000 still my money will not credited in my bank account. I'll send all documents related to my problem . Bank statement, bank email which is clearly mentioned that amount will be credited in bank account. But from yours side don't have any reply on my tickets. Please check it sir as soon as possible....
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                  Vijaychavhan123
                  Jun 5, 2021
                  Resolved
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                  Resolved

                  Im deposit 2k its show in history pending is now 23 hrs complete
                  Jun 7, 2021
                  Complaint marked as Resolved 
                  Not complete my compaint my transaction pending
                  Zebpay customer support has been notified about the posted complaint.
                  Jun 07, 2021
                  Updated by Vijaychavhan123                   It not 2 day compleye bt transcation pending what im do

                  Jun 07, 2021
                  Updated by Vijaychavhan123                   Itsnot solved
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                    Madhu Beemini
                    Jun 5, 2021
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                    Address: Hyderabad narsingi

                    Hi sir my name is madhukar I opened zedpay account few years back but my mobile is theft some one I'm unable to open my old account pls help me
                    Zebpay customer support has been notified about the posted complaint.
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                      Sangeeta Chandaliya
                      Jun 1, 2021
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                      Dear sir/mam
                      I am a beginner and was not aware that I can only submit my amount from a registered account and I unknowingly deposited my amount from my other unregistered account. Kindly help me how can I get my amount back?
                      Zebpay customer support has been notified about the posted complaint.
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                        B
                        bsguru
                        May 27, 2021
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                        Address: [email protected]

                        Respected sirs,
                        I opened my zebpay account but when I want to pay funds, no other options other than online payment shown.Also in this option SBI is shown but other banks are shown.
                        Zebpay customer support has been notified about the posted complaint.
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                          Bhaurao Ramdas Patil
                          May 27, 2021
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                          Hi,
                          I am Bhaurao Ramdas Patil from Mumbai . My mobile is [protected].
                          I have deposited 30k plus in your company before govt ban you .
                          Please find out my fund and refund me ASAP .

                          Regards,
                          B.R.Patil
                          Email - [protected]@gmail.com
                          Zebpay customer support has been notified about the posted complaint.
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                            Afzal raees
                            May 26, 2021
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                            Unable to deposit or bank transfer

                            Why am I unable to deposit money even i have tried for about more than a month . Either net banking nor the bank transfer non of this feature provided by zebpay. I'm writing this in an anticipation that the concerned people will assure the recovery of the same....
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                            Omkar Tidke
                            May 26, 2021
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                            I deposited 900 to check the transaction system is working or not...Amount of INR 900 deducted from my SBI account but not reflected into zebpay wallet yet
                            Zebpay customer support has been notified about the posted complaint.
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                              S
                              SaurabhPahwa
                              from Thanesar, Haryana
                              May 25, 2021
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                              I have deposited Rs 25000 IMPS through Internet Netbanking in zebpay account but amount is not reflecting in my zebpay wallet. Ticket number is #481169 FIAT Deposit
                              Zebpay customer support has been notified about the posted complaint.
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                                aj08ece1501
                                May 25, 2021
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                                Sir I transfer the 300 $ from my ESPN GLOBAL to zebpay account to buy etherium coin on 03.05.2021. On 10.05.2021 status activated shown in my ESPN GLOBAL Account. But till now etherium not credited to my zebpay account. So please solve the problem as soon as possible.
                                Zebpay customer support has been notified about the posted complaint.
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                                  Ankur Kurmi
                                  May 25, 2021
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                                  I had deposited Rs. 15000 and then Rs. 100. But it has still not reflected in the Zebpay wallet.

                                  As I am their customer since 2017, I hope you don't want me to look forward to your alternative.

                                  Your reputation is at stake due to this and potential your long term customer loosing opportunity.
                                  Zebpay customer support has been notified about the posted complaint.
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                                    Anand Ghatode
                                    May 24, 2021
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                                    I have deposited 20, 000 from valid bank account to zebpay wallet and it's more than 2 hours now till money not deposited in zebpay wallet. Money deducted from my bank account.

                                    Ticket no : #477425
                                    Zebpay customer support has been notified about the posted complaint.
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                                    This is resolved.
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