Zebpay — deposit not credited

Address:	Ernakulam, Kerala, 682028
Website:	ibiboweb pvt ltd

I am sherfudheen. P. A, my bitcoin address is "37v9g2xk16pofdklhssu48hb9uxyhtrxcl". I have deposit zeb pay through payment gateway 20000 rupees and including their charges 386.84 rupees (Total 20386.84) on 2nd december 2017 time 10.55 pm. This amount already deducted from my south indian bank account no. [protected] same time.in my transaction time i got the sib statement shows "bwy/xfer/[protected]"and not credited to zebpay on the same date at 11.07pm. Next day morning i got a statement from sib transaction remarks show the amount debited to ibibo on 3rd december 2017, 7.43 am. Till now we are not credited to zebpay account that amount. On that same day 20 minutes later i have already done another transaction through payment gateway at 2548.36 rupees and it credited to zebpay with in seconds. My number is 91 [protected]