Zee Tv — zee5 premium subscription not active

Address:Kaushambi, Uttar Pradesh, 212201

Sir i have a purchased a annual subscription of zee5 premium subscription by applying code which is purchased from flipkart plus zone.. I opened an app of zee5 in my sony led tv and apply the purchased code and annual subscription is successfull and zee5 premium is then active for 1 year but on playing premium channels "retry"msg is displayed on screen...
Kindly resolve my problem
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