Zee5 — subscription and paytm refund

Hi

I have raised a several complaints against zee5 entertainment but they have been no response from their end, kindly note that i have taken the zee5 subscription, but still i'm not able to watch the premium shows. Also i had made the payment through paytm, i was suppose to get a cash back of 50%, which is so far not refunded. Kindly sort these issues and take strict actions against them for fraud.

Thanks,
Arwa