Zefo — delivered used sofa

Address:

560037

Booked brand new sofa on holi day offer from zefo online furniture. Order i'd : 272708. But delivered used product with many damages around and dusty cloth. Very bad experience from zefo.

How can before break the trust of customers even after paying hefty amount as a prebooking.

Lot of time and interest is wasted. I want to raise a serious complaint and treat this as cheating case.