Zefo — money not refunded for more than 2 months

Address:

Bangalore, Karnataka, 560102

I purchased coffee table from zefo couple of months back but money has not been refunded back but it was promised that refund will not take more than a week. I have tried reaching customer care n number of time but no response at all. Somehow managed to speak to city head, instead of solving my problem his concern was to know how did i get his number. Refund service is very very bad in zefo, if you are the one who has bought product and waiting for refund then forget about it because you won't get it till you poke them. I suggest zefo to have working customer care number where customers like can make use of your services, not sure how many are facing the similar issues. When you guys are active while taking the money but no care approach while returning it back. I could have never written this big if i have received the refund at least today but failed even today. At least see this post and try for refund