Zefo — used/damaged product delivered instead of new one

Address:New Delhi, Delhi, 110086
Website:www.gozefo.com

Hi team,

I have bought dining table from gazebo from brand new category by paying 1000 rs extra but i have received used/damaged product (Ref pictures). Instead of replacing i was forced to place a new order & assured they will double check the material before delivery. 2nd time again they polished same table and delivered at my home. Again they are not replacing and forcing me to place new order and there is no corporation from the company side. They rather posting wrong statements over email that i returned the product. I would love to listen the recording that i liked the product only i need a fresh item instead of new one. Their customer care manager assured everything but they never revert or call back. There carpenter team also visited house and confirmed it is a faulty product. My money is with them with no solution. And i wrote to their cofounders even they are also not interested to resolve this there is no response from them or from their ceo team.
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    +91 80 6813 6500
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    191 A, Shed 3, Bommasandra, Bengaluru, Karnataka, India - 560099
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