Zefo — zefo (gozefo) defective products, fake guaranteed buyback promise

Address:Mumbai City, Maharashtra, 400059

I purchased a king size bed from zefo. The description was that it's unboxed and had minor defects. They also promised buyback. After 4 months i had to relocate and as i didn't want to carry it i planned to sell it back to them. The person who came to collect the bed rejected the claim stating it was damaged and they will discard it in scrap. Most of the damage was caused during installation and the person who was dismantling caused more dents. When asked what should i do, the person asked me to get it repaired on my own. They have terminated my account and i can't see any of the transaction details. I'm feeling cheated and can't help but bear the loss.
Gozefo sucks.
I request everyone to avoid buying from zefo.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zefo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    150
    Pending
    0
    Resolved
    8
    Zefo Phone
    +91 80 6813 6500
    Zefo Address
    191 A, Shed 3, Bommasandra, Bengaluru, Karnataka, India - 560099
    View all Zefo contact information