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Zerodha Complaints & Reviews

2.3
Last updated Jul 3, 2023
Complaints 535
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237
Unresolved
298
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+91 80 4040 2020
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Zerodha Head Office Address

#153/154, 4th Cross, Dollars Colony, J.P Nagar 4th Phase
Bangalore South
India
560078

Zerodha reviews & complaints page 20

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S
Sowmiya Dhanabal
from Hosur, Tamil Nadu
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fund not transfer to my zerodha account

Hi sir
Yesterday i transfer 100000 rs @11.15am from my karur vysya bank account to my zerodha account through neft transaction. Still now it is not transfered to my zerodha account. But amount is debited from my karur vysya bank account. So today i make a call to customer care. They said my karur vysya bank detail is unmapped. How it is possible. Before this i transfer more than 2 lakh and make an investment.. Now i send the bank details....
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F
Franclin Francis
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unknown trade in my account

My zerodha id isrf0014 i trade with zerodha more than 8 years but i have bad experience on22.02.2018, an extra 7lot crude mini trade in my account without my knowledge i want ip adress and compaint through zupport @zerodha.com, they not give ip adress or good answer to me. My zerodha ticket no is[protected] i request to zerodha team memebers please help me to resolve my problem thanku...
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N
Nishant3
from Dharwad, Karnataka
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regarding zerodha ticket#20180223324687

Address:Bangalore, Karnataka, 560049
Website:q.zerodha.com/user/profile

Hello Team,

I have been following on above mentioned ticket since last 10 days, and called zerodha customer care n no of times but there is unprofessional response from Zerodha end just to add feature to trade on Zerodha CDSL Demat account.

Not sure what the hell whole team is doing in order to provide just a CDSL form.

There are certain positions. looking to capture in equity. Is there any possibilities...
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M
Monil Dalal
from Ahiri, Maharashtra
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not getting any reply after opening an account

Myself dr priyanka... From surat... Plz take necessary action against mr alpesh... He is working in zerodha... Ph no [protected]. Not receiving client phone n not replying any message after opening an account...2nd time i am complaining in zerodha but not getting any response from zerodha also... I have gone through account opening procedure 10 days ago... Not getting client id and password... Trying to call him from past 3 days... Need reply...
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H
HBatra
from Surat, Gujarat
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new account opening

Address:Surat, Gujarat, 395007

I was willing to open a account with you & paid rs.300/- on 08/02/2018 from my current account viz. H. Kumar fashions. A/c no.[protected] icici bank, surat.
Ifsc code:icic0001388. I have completed & submitted all the documents in the application form but my application was rejected because i wanted to add my current account in the application instead of savings account. I don't have any savings account. Further i have given all the...
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B
Bhubneshwar Mahato
from Patna, Bihar
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why my equity fund don't show in dashboard

My account open on 17th February 2018, i receive email for fund transfer from my sales manager. i transfer fund on 19th February 2018 . today 21st February 2018, 5.00 pm but my amount don't show in my dashboard.
i already 30 times above contact to my sales manager and 2 times complain in zerodha customer care in two days, but my problem doesn't solved ....
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A
alokdbh
from Delhi, Delhi
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issue in application zerodha kite - zm6518 - alok pandey

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:zerodha.com

HI Team,

I have an account in Zerodha and i am doing trading with this Account last 6 month. My Account ID is ZM6518. i am facing an issue with his app zerodha kite. everyday in the morning during open market time when i place my order but its not excute. its happening continuously and i did lose due to this issue. zerodha customer care is so poor. they are not able to connect on call. i need solution of my Query. Please help....
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N
Nathan921
from Kumta, Karnataka
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negative balances reported to bse

Address:Bangalore, Karnataka

Despite walking into their bangalore branch and submitting account closure form with valid id, account was kept active. Apparently had not done even a single trade since opening the account and show zero balance. Since account closure was not actioned, it accumulated negative balance and they reported to bse. Illiterate customer support personnel who cannot comprehend a query asked instead close the ticket without resolution. Can bse ombudsman...
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P
pankaj l
from Pune, Maharashtra
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regarding account opening

Address:Pune, Maharashtra, 411043

Hi,

This is regarding zerodha account opening.
on feb 1st i have submitted the documents (Addhar card, pan card, equity form) for to get the access for zerodha account also i have paid 500/- for account opening in zerodha.
but after 19 days have pass neither they have open account or nothing.they only know how to fool customers.there customer care number is also not working .press 1 press 2 then automatically...
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M
Manish0012
from Solapur, Maharashtra
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trade

Address:New Delhi, Delhi

Sir/mam
Today i short sell 30 shares and set an exit buy for it. After 1 min i got 30 shares 2 times i. E. 60 shares buy due to which i am facing loss. Please look into the matter. I traded from kite app. I suffer loss of 1200/- who will pay the amount. It made me in fear for future if i ll do big trade in future i will suffer such losses again.
Thanks
Manish kumar
[protected]...
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Address:560078
Website:zerodha

Yesterday i. E. 14.02.2018, myself xxx from mumbai purchased shares of rs.31254/- through kite app

Today 15.02.2018, when i was above to sell my purchased shares, i was shocked and surprised to see that my kite app showing me, rejecting order for selling shares.

I went for searching reason for rejection, which explained does not have any holdings, even when i checked my fund status, it was showing 644/- balance.br...
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S
sarojya
from Delhi, Delhi
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I am complaining about a customer care executive

Address:570020
Website:#153/154 4th Cross Dollars Colony, Opp. Clarence Public School, J.P Nagar 4th Phase, Bangalore - 560

Hi this is saroj yadav zerodha id - xi3065. I am new to stock market which i already explained to mr. Vikram, bangalore. Today i had few doubt regarding my fund transaction and call mr. Vikram who told me to call customer care. I called and the executive (Mr. Tanmaya) was not only letting me speak also was shouting like anything. I asked him how to check all the transaction details. He was not replying instead he was like i can tell you this...
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H
heena@
from Jalalpur, Gujarat
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zerodha technical problem & worst customer care service

Address:Navsari, Gujarat, 396325
Website:kite3zerodha.com

मैंने करीब 10:50am को becket order (Zerodha) में ट्रेड लिया था, 2000 quantity @ 800 limit price, [protected]@2, target @5 with trailing [protected]@1,. लेकिन अचानक share price नीचे चला गया, did`t hit stoploss और automatic buy/sell signal generate होता गया (Total 59 trades executed at the same time i. E. 10:50:55 am)जिसकी वजह से मुझे...
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B
blue skyy
from Sambalpur, Odisha
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zerodha service

The orders are rejected continuously both on nse and bse. Zerodha service is very very poor. Every time there are some technical problems occur. Why not you smooth your service. Also your customer care services are very very low quality, only tune are listening and no person are available to talk. Today i have placed order both nse and bse but rejected. So please improve your quality of service....
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N
Nkumari786
from Bengaluru, Karnataka
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more than a month and no account created not returning my money

Address:560047
Website:zerodha.com

Hi,

Kindly ask your incompetent team to update me on my application 946772. Its more than a month now and no progress on account opening. Your sales manager are simply harassing me with their document requirements.
Let me know how to get back my rs 500. I am a housewife and do not have any income proof. You should have informed me upfront these conditions before taking rs 500 upfront through online.

Nandini...
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vasekarrohit
from pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not providing login credentials

Address:Pune, Maharashtra

Hello team,

This is regarding zerodha company.

In january 30th i have submitted the documents (Addhar card, pan card, equity form) for to get the access for zerodha account also i have paid 300/- for account opening in zerodha.

But on 30th january they have sent the below mail:

Dear rohit,

Your account opening application has been validated and forwarded to the concerned...
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D
Dhruv008
from Bhindar, Rajasthan
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negative balance

Sir my user id is ze3065 i have fund balance of 32000. During bracket order trading there is some technical issue my buy order is cancelled and sell order is automatically execute as a result i have to face loss.
Getting loss is okay but how zerodha take my balance to negative 2 lakh is not okay i am not able to understand that why zerodha not automatically square off my position when my balance reaches to zero.
Now i am confused...
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R
RanaBhosale
from Pune, Maharashtra
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account has not yet opened after a month's time

Address:Pune, Maharashtra, 411041

I have applied for zerodha account opening, for the same i have given all required documents on 6th january 2018, document verification completed on 13th january 2018, amount for the same has been debited from my account on 18th january 2018. I am continuously following up with the concern person name ansul - (Phone # [protected]), no response. On 1st feb 2018, i wrote to [protected]@zerodha & quality @zerodha, i received complain #438030. Nothing...
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R
RameshwarP
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to get login details

I have paid my initial fee 300 on 15 jan and send documents on same day.
I got verification mail on 29 that you will get login details very soon.
Still it’s not received. When i tried to call to customer care they says that you will get by end of the day from last 6 days.
Today one more surprising issue i camed to kown that my document are not verified and. Asked me to verify once again after 17 days.
I have...
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A
Arun Raj788
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account opening- complaint

Address:560078

Myself neha singh, i have already submitted application for new account opening for myself and currently my experience is so horrible with zerodha customer care service. I observed that communication service is so bad in zerodha's organizations. No proper communication. No reply message. If ask about the status of application on phone, no specific answers.

I also observed that i am not alone victim of zerodha's customer care...
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