Zerodha Complaints & Reviews

Dear sir,

My client id. Is zt6069. On 12/04/2018, i bought call option of bank nifty 25300 at rs 3.90, 6 lots. As the market was trending upwards, i decided to exit my order @ rs. 12. I tried many times to sell the order, order did not get executed. It showed an error message saying "server not ready". When server problem resumed, that time the price was at rs 2.00. I sold it on rs 4.5 resulted in an loss of rs. 1900. I have spoken to one of zerodha representatives who informed me that there was a technical issue and orders were not getting executed and they told me that we are going to consider your losses. I request you to credit the brokerage and loss of rs 1900 into my demat account.
Please do needful. Look forward to your reply
Regards,
Rajesh bulbule.
Registered mobile no - [protected]
Mobile [protected]

Hi team,

My client id. Is XV9509. Today i shorted 1575 shares of HPCL and had a stop loss in place. As the market was trending upwards, i decided to exit my order @ RS. 331.6 /-. How much ever i tried, the exit order did not get executed. It showed an error message saying "Server Not Ready". Finally my stop loss was triggered @ 336.75 /- which resulted in an extra loss of Rs. 8000 +. In total i encountered a loss of more than 14000/- today.

I have spoken to one of your representatives who informed me that there was a technical issue and orders were not getting executed or closed. But this is not a problem from my end. Why should i pay for Zerodha's mistakes ? I need my refund at any cost as i am not to be blamed for such instances.

It’s been 4 days i have been unable to withdraw my funds from zerodha... Also contact number of relationship manager provided to me is not available and nobody is responding on mails... Similar things happens with other customers too... Its been too frustrating.. If you can’t access your funds as per your wants then using this demat is worthless... Seems zerodha is felling short of funds...

My client id is xn3336

Hi, my client id is zi8216
For the past four days i am submitting requests for fund withdrawal and the request is not getting approved even though there is an excess amount of funds in the zerodha account. I have called customer care multiple number of times, four out of five times no one picks up and when they eventually do, they tell me everytime that tmrw it will be done. This is not professionalism. Will not further invest in via zerodha platform anymore, will play extra brokerage to other platforms but will not prefer something that cannot liquidate my money during my emergency. Zerodha has dropped in quality standards and should not be preferred by custom anymore. Please choose some other platform.

Account for user sneha is not yet open for last 7 days.
300 inr was deducted already for top class service that zerodha provides
Process is ridiculous.
We kept doing document submissions numerous time and kept following up but account is still not opened.
Request to refund 300 inr asap.
Nitin kamath wake up dear.
You should accept you ara a fraud.
Business standard - please do not promote such fraud people in future by publishing their crap in your magazine.
Junta - please do not open account with this platform.

Hiii myself dinesh kuwar here. Just 15 days before i open demat account through zerodha.
I transfer rs 2000 to zerodha account. From that rs 1000 mutual funds amount debited.
But remaing amount directly goes to my savings account in bank without my knowledge or i haven't given request.
This is the beginning & i got such experience. Now how i continue to zerodha... It's matter of faith & money.???

Hi. I recently opened an account with zerodha.
On 13 march 2018 i placed a cover order for a trade but the same wasn't visible in my order book
I tried a lot to contact them but they don't pick up your call making you more miserable...
I was unable to exit my position since it was visible.
So it all ended up with a lot amount displaying as a debit in my fund..

Who at zerodha will take responsibility of my loss??

Hi. I am zerodha id.. And have placed limit order for buying stock at price 341.1 then with sec my order is executed at at 339.9 even stock price never touch above 340.5... For this i have to face losses.. Have bad experience with this zerodha platform.. If problem continues then no one will use this vey bad platform and never want to trade with ur zerodha platform...

Hi saroj yadav from mysore. My email id [protected]@gmail.com
Really frustrating with zerodha, everyday i login to zerdha to check my account and finding the 16-20 rs deducted my account, whole day keep on calling customer care to understand the situtation, but no response, really fed up. I want to close the zerodha account, let me know the procedure.

Hello
Mene andhra bank ka short sell ka trade 35.4 me liya tha ₹ 2 ka stoploss or ₹ 2 ka target rakha tha b.o.order lagaya tha lekin meri possession nahi kati mera loss ₹ 1000 ka tha par mujhe ₹ 1400 ka loss huva to please 400 settle kar k do or din bhar vo possession bani rahi me koi or trade bhi nahi le saka
Please reply me. ...as soon as possible

MAHEBUB HARIYANI

The worst trading platform, ever seen before. All the time there was an issue during market hours and order cancellation/modification cannot happen due to technical issues. Every day they do a release of their product without testing because every day we have to face the issue and finally we will have to lose money. Zerodha never responds properly also.

Also, the customer care was very very poor. Disappointed with Zerodha.

Hi,
My name is rajkiran deore, i trade with zerodha. Today on 13th march, i placed short order for idbi and rcom using cover order with stoploss. When i checked order book i did not find any stop loss order but the same was rejected by system due to technical issue. I tried existing from position but it was not allowing me and asking to do from order book where there was no order to exit. I was continuously calling support team but no response. I got mail from them about technical issue. Meanwhile my stop loss breached and price went up. Still no reply from zerodha, calls were not answered. Cover order gets auto squared off at end of day even that didn't happen. After long hold finally got connected to support team. They agreed for technical issue but said order will go for auction. When asked about compensation, they had no comments

We are a corporate company and we wanted a trading account to be opened for our company with zerodha. But there is so much delay! In this age people come at your doorstep for new credit card, insurance policies, trading account opening. But seems zerodha doesn't bother about all this. Me and my team, we kept doing document submissions back & forth and kept following up but its still not opened. They should have understood that internally even we were answerable to our management that why 1 small thing like "opening a trading account" isn't executed as yet and it kept delaying from weeks to months and many more months still... Can someone @zerodha please help as your sales representative and customer care number aren't of any help!!

Hi sir
Yesterday i transfer 100000 rs @11.15am from my karur vysya bank account to my zerodha account through neft transaction. Still now it is not transfered to my zerodha account. But amount is debited from my karur vysya bank account. So today i make a call to customer care. They said my karur vysya bank detail is unmapped. How it is possible. Before this i transfer more than 2 lakh and make an investment.. Now i send the bank details. Please make a quick action. Thank you

Hello Team,

I have been following on above mentioned ticket since last 10 days, and called zerodha customer care n no of times but there is unprofessional response from Zerodha end just to add feature to trade on Zerodha CDSL Demat account.

Not sure what the hell whole team is doing in order to provide just a CDSL form.

There are certain positions. looking to capture in equity. Is there any possibilities to send some one with CDSL demat form at the earliest to collect from my place, as your team is not ready to help in proper info to download the pre filled form from q.zerodha.

Pl help.

Myself dr priyanka... From surat... Plz take necessary action against mr alpesh... He is working in zerodha... Ph no [protected]. Not receiving client phone n not replying any message after opening an account...2nd time i am complaining in zerodha but not getting any response from zerodha also... I have gone through account opening procedure 10 days ago... Not getting client id and password... Trying to call him from past 3 days... Need reply as soon as possible. Thank you.

I was willing to open a account with you & paid rs.300/- on 08/02/2018 from my current account viz. H. Kumar fashions. A/c no.[protected] icici bank, surat.
Ifsc code:icic0001388. I have completed & submitted all the documents in the application form but my application was rejected because i wanted to add my current account in the application instead of savings account. I don't have any savings account. Further i have given all the documents confirming that i, harish kumar batra, am sole proprietor in the firm h. Kumar fashions (Given in written by icici bank, surat) but still my account opening procedure is not completed by you. If you don't want to open my account on basis of my current account, please refund my money. I have talked with your representative ankita madam mo.[protected] more than 30 times in this regard but still no resolution is being done. If you don't want to open my account, please refund my money. Thanks.
Harish kumar batra.
Mo.[protected]
[protected]@gmail.com

My account open on 17th February 2018, i receive email for fund transfer from my sales manager. i transfer fund on 19th February 2018 . today 21st February 2018, 5.00 pm but my amount don't show in my dashboard.
i already 30 times above contact to my sales manager and 2 times complain in zerodha customer care in two days, but my problem doesn't solved .

HI Team,

I have an account in Zerodha and i am doing trading with this Account last 6 month. My Account ID is ZM6518. i am facing an issue with his app zerodha kite. everyday in the morning during open market time when i place my order but its not excute. its happening continuously and i did lose due to this issue. zerodha customer care is so poor. they are not able to connect on call. i need solution of my Query. Please help.

Despite walking into their bangalore branch and submitting account closure form with valid id, account was kept active. Apparently had not done even a single trade since opening the account and show zero balance. Since account closure was not actioned, it accumulated negative balance and they reported to bse. Illiterate customer support personnel who cannot comprehend a query asked instead close the ticket without resolution. Can bse ombudsman help with irregularities and working culture of depository participants?