[Resolved] Zerodha — Unable to sell the purchased stocks | |||||
Starting from the day I've opened my trading account with zerodha, it is being nightmarish. I purchased huge amount of stocks through zerodha but none of them are showing up in my holdings list and i'm unable to sell them. I incurred huge loss already because of that. I spoke with one of zerodha's sales managers called suraj and he told me that i have to send a POA form to them in order to sell any stocks. None of them even bothered to inform me earlier about the POA form. What is the point in buying stocks if you're not able to sell them? Anyways, I've signed the POA form and gave it to one of their courier staff. It's been 1 week and I haven't received any update from them. I tried calling up suraj but he is simply stopped responding. I even raised a ticket on zerodha, they carelessly closed the ticket saying that they didn't receive the POA form yet. This is not the first time i'm facing issue with zerodha, earlier also i was facing issue with depositing money to zerodha account. The amount which i deposited got reflected in my zerodha account after 1 day, that too after repeatedly chasing their customer care team. I'm fed up with zerodha's low grade services and would like to quit from zerodha at the earliest possible opportunity. Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Zerodha customer support has been notified about the posted complaint. Verified Support Apr 04, 2017 Zerodha Customer Care's response Hey Goutham, the information regarding the PoA has been made clear in the account opening dashboard itself, when you open your account. Also, if there was a delay in the fund transfer, it would be because we received confirmation from the bank late. It makes no business sense for us to delay your fund transfers. If you email courier tracking details to social[at]zerodha.com, we'll check if we've received the courier. It would also be greatly appreciated if you can share your registered contact details so we can have a word with your sales manager and make sure that your concerns are addressed in time. Any inconvenience is regretted. | |||||
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+91 80 4040 2020
+91 80 3310 2020
#153/154, 4th Cross, Dollars Colony, J.P Nagar 4th Phase, Bangalore South, India - 560078
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I don't know the courier details because one of your staff members has posted the courier on my behalf. I was unable to sell my stocks since past 10 days and already incurred huge loss. Any help on this is greatly appreciated.
My email ID: goutham.[protected]@gmail.com
Sales Manager Name : Suraj Singh