Zestmoney — About wrong information in my cibil and not update payment when I was clear my all pending dues.

Respected Sir,

Mera 3 years se zestmoney me account he...or mene mera sara account close karvaye or 1 accout me ne preclose karva diya he or pending amount ko with intrest mene 30 day ago pay kar diya he 30 day se me regular mail or call pe bat kar raha hu ki mere cibil me update karie but vo her bar wrong information dete he update karne ki vaja vo mere overdue increase kar rahe he jab ki mera koi overdue nahi he.or mere cibil 77000 something ki loan show kar rahe he jab ki vo loan 11000 ki thi or ek 23000 ki show kar rahe ho vo loan only 3700 ki thi...mene home loan ke liye apply kiya he 1 month ago usme mere ko bahot problem aa rahi he ye cheez mene boli but abhi tak kus solution ahi mila.

Mera register mo: [protected]
Email : [protected]@gmail.com
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ZestMoney customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2021
ZestMoney Customer Care's response
Dear Sindhav,

Greetings from ZestMoney!

We apologize for the delayed revert. We would like to inform you that our team has reverted to you on your registered email id on[protected] for case id - 5166550 stating that your CIBIL report is updated from our end. Also, as the loan is closed on 17/01/2021 the CIBIL report gets updated within 30-45 working days. Also, we confirm that you do not have any active loan with Zest.

Please check your mail box for the same.

Regards,
Team ZestMoney
Feb 01, 2021
Updated by Sindhav Bharat
Sir loan close ki bat nahi kah raha but jo overdue show ho raha he uski bat kar raha hu jab ki mene pura overdue with intrest mene 30 day pahle pe kar diya he but still overdue show ho rahe he or me mera cibil transunion ka membership liya he usme hi check kar raha hu..meri ap logo se Humber request he meri home loan nahi ho rakhi only zestmoney ke 2 account thi vajase me already downpayment kar Chuck hu pls try to understand my situation 🙏
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