ZestMoney Complaints & Reviews

EMI was debited even after the loan was closed. Loan ID : 8A568B89802F...

Hi, This month I paid my dues early without knowing that i will levied with the ECS chargers. I see that total 3000 has been debited from my account. I kindly request you to look into this and get this resolved ASAp my contat number [protected]...

My EMI was Double Debited from my account
My due date is on the 5th for which I paid one of my EMI manually on 5th Feb 2023 and it shows successful credit has reflected the dashboard on that time and on the same date I, e., 5th Feb 2023 the amount was auto debited by ZestMoney.

If I approached Customer care with ref number #2758257, they are saying that it will get refunded in 5-7 business working days but it has been...

I have taken a loan of rupees 37434/- from ZestMoney on April 05th, 2022. Which I repaid into 3 EMI's,

1. May 02nd 2022
2. June 01st, 2022
3. July 03rd, 2022

Though I have repaid my loan in EMIs within my due dates and closed from my side, finance company ZestMoney has not closed it from their side in systems and reporting to CIBIL with incorrect information(with still outstanding due amount).br...

This is the quality of customer service of Zestmoney is. Its been more than 2days i have filed a complaint but still no progress. shame on Zestmoney Customer Service...

I wanted to purchase a mobile from Cashify hauz khas store (Retail Fiesta) which is Zest Money's Partner. Loan amount of Rs. 40, 000 has been approved and my zest money wallet got debited and EMI cycle for 6 months has been created but Cashify told me that they haven't received any amount and it is not showing on their portal (Zest Money and Cashify Integrated Partner's portal). So Cashify refuses to give me mobile phone and decided to cancel...

I wanted to purchase a mobile from Cashify hauz khas store (Retail Fiesta) which is Zest Money's Partner. Loan amount of Rs. 40, 000 has been approved and my zest money wallet got debited and EMI cycle for 6 months has been created but Cashify told me that they haven't received any amount and it is not showing on their portal (Zest Money and Cashify Integrated Partner's portal). So Cashify refuses to give me mobile phone and decided to cancel...

ZestMoney have been dedicating amount from my account in the name of bounce repayments when I have made advance repayments and have closed other payments manually after paying late fee charges. As soon as some amount get credited in my account, these pay auto debit the amount. I checked the bank also, mo emi are shown under my account and no auto payment has been activated. They are deducting money from my account with my concern and approval...

My Emi was Double Time Debited from my account
My due date is the 5th for which I have given Rs 3, 864.40. One of Emis manually paid on 5th Feb 2023 and it shows successful credit has reflected the dashboard on that time and on the same date i, e., 5th Feb 2023 the amount was auto debited in two parts by ZestMoney (Rs 2, 826.00 and Rs 1, 038.40)

If I approach Customer care, they are saying that it will get refunded in...

Good Afternoon,
I am Partha Sarker using Zestmoney since June, 22 without any payment defaults or with any other payment apps. Still my Zestmoney limit is been blocked without any proper reason ans prior notice/warning and as a result I am unable to use my credit limit.
And also i have logged in into an financial institution tied up with Zestmoney namely, Aditya Birla Finance and it still showing that i haven't made the payment...

I have made a no. of requests to change my bank account details in the portal so that I can pay my EMI and receive the cashback in my new bank account .
Everytime I have been asked to share the new bank details and was told by the customer care that it will be updated within 3 days but now it has been more than 45 days, I have already shared the latest bank details and all documents multiple times and you everytime give me some silly...

Hi,
It's already more than 45 days, but my account has not been updated, after my every enquire & calls,

" your request is already forwarded, & our team is working on it in great manner"
Such kind of messages has been forwarded me.

Kindly provide the mail or any contact information of respective team, which deals with such issues, or working on it because they can give a right response or a reason...

Hi sir,
I have purchased redmi pad from Xiaomi website using zest money only for the purpose of offer cashback which they offered during the festive season of October. I had signed up with zestmoney for only this purpose. I'm eligible of receiving the offer cashback since 5th January 2023. But the company has not credited my money to the bank account. I feel like being cheated by zestmoney. Even after multiple calls and emails to...

I have closed my loan before many years, but till now it's showing unpaid in my cibil, because of it i couldn't buy any normal consumer loan itself, pls don't spoil people life by your mistake...

I bought a mobile from relience digital with zest money with the offer of 10% cachback after 3 successfull EMI.

My last and EMI i paid on 5th November and offer cachback should be credit after 15 days of 5th November but still i am waiting for that.

I called more then 50 times in customer support. i write more then 50 mails at [protected]@zestmoney.in but i didnt get cachback.

The one senior executive...

In nov 5 I bought loan from pivot prime venture through zest money pivot prime venture is merchant of zest money they are fraud but zest money didn't verified there merchant so I didn't get the money also then I decided to cancel my loan on after two days then I reached support of zest money worst customer support last three months I'm trying to cancel my loan through email support last one month they replied me after submission of noc from...

Hi
This is ved prakash
From my account zest money deducted twice ammount 0n 6/2/2023 as you can see in screenshot
Please resolve my query as soon as possible...

It been more than 5 months but still i haven't received my refund. i have ordered a pair of shoes from myntra using zest money. after 2-3 days i have paid the shoes amount in whole to zest money. but when i received my shoes i have returned the shoes to myntra. myntra refunded the shoes amount to zest money. but zest money Haven't sent the amount to my bank account still now. I have talked with their customer support team, all they are saying...

I applied for a loan from Zest Money and also got approved for it . I have received the Sanction letter and the EMI schedule and it also shows the info on app with the EMI starting from March . I had applied the Loan on 2nd Feb and its been more than 3 days the Amount is still not credited . This is very unprofessional of the Zest Money Team.

LOAN ID : 98FCCC71EE6B...

Hii
This is Raina yodha
I paid twice for the same EMI on 5th February 2023, what do I do now?
When will i get my refund back?
Kindly reply me

Thank you...