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ZestMoney Complaints & Reviews

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Last updated Apr 20, 2024
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989
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ZestMoney reviews & complaints page 12

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M
Michael Dias
Feb 3, 2023
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Transaction failure, but still being charged

We tried to purchase via Yatra and there was a failure on zest money end. There was no TXID generated, we immediately tried to inform zest money who raised a ticket for the same. However, the amount got debited but the purchase did not go through. Now they are asking for the funds to be paid if not it will impact my credit score. Multiple emails and calls do not elicit any response. All they do is ask to pay to avoid credit score impact even...
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Shahina2727
from Kolar Gold Fields, Karnataka
Feb 1, 2023
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Account deletion

Hi
My name is Shahina Pls remove my pan no. with other account and also delete my email with other account... my email [protected]@gmail.com
Pan KNOPS4805Q
I HAVE NEVER REGISTERED ON ZESTMONEY NOW IAM TRYING TO REGISTER BUT SHOWS PAN CARD ALREADY REGISTERED PLEASE REMOVE IT...
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K
Jan 30, 2023
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Refund of money

Hi
This is kaushal choudhary '
I have book ticket from makemy trip and paid the money from my zest amount
And i have done all the payment on time 'but due to some issue my trip got cancelled
The mmt has refunded the money to zest on 7th jan, but today its 30th jan i havent recived my money back
My loan id:- 3YE1D44A3399 AND D335A0666022
Since 20th jan i am talking to customer care on twitter mail...
+2 photos
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T
Trinadh77
from Hyderabad, Telangana
Jan 28, 2023
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Zest Money- False report on CIBIL

Address:Plot No 149, Jeevan Sreenivasam Apprtment, KPHB, Hyderabad

I have gone through my CIBIL report, where it shows personal loan amount Rs. 36000 from Zest Money( GHALLA consumer loan) without my concern how it's happen. Please resolve as early as possible to remove from my CIBIL report.

Please contact me on [protected] if any further information required on this....
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I’ve recently tried to apply for a loan to pay my insurance and the amount was deducted and the a loan account was created on the 26 jan but no money was credited to my bank account the payment for the insurance was failed I taught zest would transfer money to my bank account that was not done and i even got loan agreement, sanction letter, Repayment schedule my name is thota uma Nageshwarao and phone number was [protected]...
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Address:Bangalore
Website:www.zestmoney.in

Dear Officer,

I had booked two travel for me & family from www.makemytrip.com in June 2022 for travel in January 2023 using zest money for 3 month EMI. The EMIs of the both loan had been successively closed and accordingly no-dues issued to me in 1st October 2022.

Later for some family health issues, we decided to cancel both journeys on 4th and 6th January 2023 and accordingly www.makemytrip.com had accepted...
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K
Khushagra
Jan 22, 2023
Feb 26, 2023
This thread was updated on Feb 26, 2023
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Application review still in progress from 10 days

It is written it takes 24 hours for review but it is still in progress since 10 days....
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O
O S Rajeev
Jan 20, 2023
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Updation of email address

Even after so many mails and calls raising requests, my email ID is not changed/updated. I don't know how one has changed my registered email id. I'm unable to purchase anything because of that2. Someone has misused the email id...
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S
simeen
Jan 19, 2023
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Harassment by customer executives

I had already canceled by loan and paid the requested cancellation fees too. It has been 2 years now and they still call me and ask for emi payments. I have send them multiple times the payment screen shot and email which shows the cancellation fee has been paid.

Now I am frustrated and want to file police complaint against them. Can this harassment stop?...
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N
Navedhay
Jan 17, 2023
Feb 22, 2023
This thread was updated on Feb 22, 2023
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Credit department and customer care

I used zestmoney to purchase some subscription but later they did not pay me the offer cashback and then i tried reaching out to them.
After multiple attempts i could contact zestmoney but they delayed the cashback and then i posted on twitter.
After that i used to get regular calls from them to take loan even after i denied them to call.
And one day i got a call from someone pretending to be zestmoney regarding my case,...
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S
Souravsen97
Jan 17, 2023
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Order cancelled but loan didn't cancelled

Hello,
I had ordered a phone from realme website and paid the money using zest money emi, later decided to cancel the order. Although the order got cancelled but the loan didn't get cancelled. I have contacted both the support of realme and zestmoney, Realme said that they had already refunded the amount while zestmoney is telling me to wait on every single mail, it's been already 10 days and I'm scared about the loan, what will happen...
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A
Ashwin Dileep
Jan 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No money credited

I've applied for loan and it's approved within no time. Then their was a page showing repayment options saying to pay the money and clearly the money is not credited to my account
Then why is this repayment thing...
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A
Ashwin Dileep
Jan 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan not credited to account

I've applied for loan and its approved within no time and there appeared a page showing repayment options of loan which haven't been credited to account.
The amount is not credited to my account. Still saying to repay...
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S
Sakshi2542r
Jan 16, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Recovery agent address visit Illegally

Hi,

I had availed of a Zest Money loan sometime back. Initially, I was paying off the dues on time until my health was up for a toss. Sadly, the pending EMI's are now in the arrears which I completely aim to pay.

What's harassing is getting numerous calls a day, demanding payments. That's not all about it. Recently, recovery agents have started visiting my address for the same where I am staying. It is a harassing...
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J
Javith Alam
from Bengaluru, Karnataka
Jan 12, 2023
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Loan cancellation (LOAN ID 4502DY5DYN5A)

I have purchased loan on 05 nov 2022 from pivot prime venture is zest money merchant I'm trying to cancel my loan on 07 nov 2022 from zest money there is no response from zest money customer care over call so I mailed on 13 dec 2022...
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Shailee C
from Hyderabad, Andhra Pradesh
Jan 11, 2023
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Loan not activated

I have applied for the personal loan on 25th Dec 2022. It showed auto-approved. I waited for a couple of days and then contacted their support team. They asked to disable-enable the auto payment. After doing that I followed up again and they asked to signed auto debit/nach using otp method. After that I followed up and they asked to submit Bank Statement, which I did. Still the status stayed the same. I called them again and they asked to...
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A
Aquib038
from Bihar Sharif, Bihar
Jan 7, 2023
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Unfreeze my zest money account

Address:Bihar sharif

Hi
This is Md Aquib Perwez, my Zest money account is Registered with [protected]@gmail.com. I always pay my emi on time. Frome last 1 month my account is frozen. My payment cycle is in time .
Please resolve it soon

Thanks and regards

Md Aquib Perwez...
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S
sakthivel U
Jan 7, 2023
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Wrong Entries in CIBIL as Delayed payments

They Tagged three of my on time Payments as Late payments by 26, 27and 26 days in CIBIL Report . Then they used the wrong data they fed on CIBIL to Take away my Zest Money Credit Limit which I had accumulated with lot of effort over the the year with meticulous Repayments .

After this level of Mental agony, I don't care about my Zest money credit limit, I just want the wrong entries in CIBIL Rectified .

They...
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I had taken a consumer loan of Rupees 6289 only on 21/12/2021. It is having loan ID A46993875FF0. I paid off whole amount of the loan with its pre-closure charges i.e. 6900.48 on 24/01/2022. however, In my CIBIL Report, out of the loan amount rupees 4196 is still showing as overdue. Update the my loan status & make correction accordingly....
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Address:14-12-8/1 , vattikuti vari street, Old town ,Tanuku

I have taken loan from Zest money and cleared that but it was still showing an OVERDUE of Rs2/- in my cibil report and impacting my CIBIL SCORE...
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