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ZestMoney Complaints & Reviews

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Last updated Apr 20, 2024
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ZestMoney reviews & complaints page 20

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K
Ksheerodritanaya Kantha
Sep 30, 2022
Oct 8, 2022
This thread was updated on Oct 8, 2022
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Regarding credit limit activation

I have credit limit of 74000 approved.but when I go to use there is an error application under review it will take less than 24 hour. This error showing me from last 3 month. When I talk to your support team they tell me your bank statement not updates here mail your last 3 months bank statement then your credit limit will be activated in 24 hours. I already mail many times but still now not solved this issue. last time on 27 sep i email...
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F
Fortes Vincy
Sep 27, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Voucher code not received of flipkart

I my name vincy I have generated loan but I not received voucher code in my mobile number...
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S
Shubham shantal
Sep 27, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal Loan Amount not Credited

I applied for my loan on 25 August and it was supposed to get approved by the end of August. Now it's almost October and still no confirmation has been recieved by me. I tried calling and have send three emails to your company's customer assistants but I have not gotten any reply.
Now coming to the bigger issue. My EMI of the loan will be deducted automatically on 5th October. Why should I pay the EMI when I did not even get the loan?...
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K
Kunal Waghray
Sep 27, 2022
Oct 9, 2022
This thread was updated on Oct 9, 2022
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Loan Repaid 5 months before due date, still CIBIL report says No Payments made

Address:ZestMoney, Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru 560034
Website:www.zestmoney.in

I took a loan of 196000 from Zest Money for 12 months(January to December) repaid the entire amount in the month of July and to my surprise in the month of December Zest Money updated in CIBIL that I did not make a payment of Rs2400 and by the time I came to know about the CIBIL reporting as Did not Pay days more than 120 days. It was a great shock to me because in my entire 10 Years of my finances I never had any pending payments.
My...
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A
Amit Vikas
Sep 27, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan already exist to another account

Address:166, SOMWAR PETH, NEAR MJ HOSTEL, KARAD

I am trying with my [protected] account but it say pan already exists.. please delete any account with my pan details. This is my only phone number....
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Deepakbvijay
from Anchal, Kerala
Sep 26, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan amount not received

Please note that I have received an offer of personal loan 70000 from zestmoney and i was accepted, the loan status is showing active but the amount is not yet credited in my account. Its now completed 7 working days.. please check and support me to solve the issue

Thanks...
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V
vikramadhithyaa
Sep 25, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan closed but still reflecting

I closed my loan already before 1.8yrs, but it's showing unpaid in cibil, and my credit score is low, i cannot buy any loan for emergency because of your mistake...
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S
Shweta Nikhar
Sep 25, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong details updated on Cibil and not rectifying even after months

I have taken one loan from zestmoney but it is showing two records on my cibil report and even the payment was done on time but it is reported delayed in cibil. After contacting zest money support many times they have not updated my score and my score is in bad state now. They are not working on the request and everytime i call they will ask me to wait for 2-3 weeks and no action post that.

ZEST MONEY IS FRAUD...
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I
Inderpreetsingh63
Sep 24, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining about errors in Cibil report which is showing overdue/balance amount taken from Zest, Although all Emi paid on time

Address:Bangalore
Website:Www.zestmoney.in

Want to file a complaint against Zest Money from where I took few consumer and personal loans. Although all these loans are paid off and all emi were paid before time, however few days back when I checked my cibil report, it was showing my credit score as 685 which was quite shocking for me, and was showing 2 emis were late and overdue amount. I informed regarding this to ZestMoney team on 9th August and they requested for few details from...
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S
Suyog Shetye
Sep 23, 2022
Nov 30, 2022
This thread was updated on Nov 30, 2022
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Showing pending EMI when amount was refunded

I had booked Indigo airtickets to Phuket on Makemytrip using Zestmoney on 01.03.2022. However the flight was cancelled due to Covid restrictions and the entire money was refunded on 07.03.2022. However I'm still getting messages and calls from Zestmoney for my pending EMI when I haven't taken any loan from them. I called Zestmoney multiple (3-4)times regarding the same and was assured by their customer service executives that this matter...
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J
JAYANTH TATIKONDA
Sep 23, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ach debit charges

Address:gampalagudem

My name is jayanth tatikonda

registerd number - [protected]

last 3 to 4 months i ve been hospitalized due to covid and not been able to pay the EMI on the time .

so i ve repaid all the EMIs including fines and late fees which zest money has imposed. through my alternate account or my friends bank account.

so bank account has been held amount of 13800 rs regarding the zestmoney AUTO...
+3 photos
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A
from Nagpur, Maharashtra
Sep 23, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transactions / Account misuse

My zest money account is used to create Flipkart voucher worth rs28000 without my consent and I haven't given any OTP or details to generate this so how the hell does my zest money account is used for this
I have filed Cybercrime complaint against this
Company always calling for pay emi but there is no solution regarding my issue I haven't used that Flipkart voucher so why would I pay emi
Kindly solve this issue...
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K
Kiran Kumar B S
from Channapatna, Karnataka
Sep 23, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan amount not credited since 2 weeks

Hey all,
Wanted to bring this notice to all of you regarding the Zestmoney services.
I had applied for a personal loan of 20k for emergency purpose and they had promised that loan amount will be credited within 2-3 working days. I had applied on 10th of September. No credit till date they haven't credited. Whenever i ask for an update, they're pushing it for another 2-3 days. They claim that they are having an internal error......
+3 photos
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I
imSSK
from Visakhapatnam, Andhra Pradesh
Sep 22, 2022
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Application approval pending

Address:ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru,

I have applied for zest money weeks ago and I was given a credit limit of INR 70, 000. My application was not approved and kept pending and when I called and asked customer care about the same thing, they told me that my KYC process is incomplete even after I did it in the mobile application. So, they told me that they will send me a link for KYC again but that did not happen. So, I again called them and they asked me to send my last 3 months'...
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N
Nabeela Amoodi
Sep 22, 2022
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Not able to generate vouchers

I am not able to create voucher for amazon, nor I am able to shop using zestmoney on checkout page of amazon.
My email: [protected]@gmail.com
My number:[protected]...
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K
kalyankumar Sandyapogu
from Hyderabad, Telangana
Sep 22, 2022
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Zestmoney EMI not showing in Flipkart and Amazon sites

Zestmoney EMI not showing in Flipkart and Amazon sites...
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M
Md T@BREZ
Sep 21, 2022
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Personal loan was not credited

Personal loan of rs 22000 was showing that was disbursed but not credited to my account, when I call to customer care they say that it will be credited in 3 working days after 15 days yet i didn't got credited the money...
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P
phanichow
from Tanuku, Andhra Pradesh
Sep 21, 2022
Sep 23, 2022
This thread was updated on Sep 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan amount is not credited

I applied personal loan on sep 9 for 35000rs/- still amount is not credited to my account..It's almost 12 days completed but still my problem is not solved..
I call to customer support so many times everytime they are telling please wait for sometime..

how many days i have to wait i don't no..

That too i send mails also but didn't get any single response from zest money..

I ask to connect...
+4 photos
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A
a.ashwini.w
from Nagar, Rajasthan
Sep 21, 2022
Sep 29, 2022
This thread was updated on Sep 29, 2022
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W/o entry to be removed and Duplicate Entry to be removed - for CIBIL

My name is Ashwini. I have two concerns with Zest Money, and after more than a month of follow-up, not a single inquiry has been handled. I wrote an email to the escalation team, but it appears that they are also asleep.

1) I need a NOC for the write-off entry to be removed from my CIBIL ( A/C No [protected]) - I have cleared the payment and it is above 45 days now.

2) Duplicate Entry to be removed ( Why did a...
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Amar Gm
Sep 20, 2022
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Company Fault

Address:Amar gm , Annepet Gubbi . Tumkur Karnataka 572216

I paid my Emis regularly on Zestmoney app and it’s showed as loan as cleared . After a few months I came to know my CIBIL as reduced because of overdue of 2 loans which I have already paid of on time and because of this CIBIL problem my car loan as been Rejected And now I’m paying extra 2% on my Loan which was not my fault it was Zestmoneys fault ....
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