Dewan Housing Finance Corporation [DHFL] Customer Care
Dewan Housing Finance Corporation Ltd
Customer satisfaction rating: 20%
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312
COMPLAINTS

Dewan Housing Finance Corporation [DHFL] Customer Care

Dewan Housing Finance Corporation Ltd

Webpage:
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Address
201, 2nd Floor, Vipul Agora, M G Road
Gurgaon
Gurgaon District
Haryana
India - 12200

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
29
down
23


Fax:
Fax:
+91 22 7158 3344

Additional info
Corporate Office
10th Floor, TCG Financial Centre, BKC Road, Bandra Kurla Complex, Bandra (East), Mumbai – 400051
Tel: +91 22 6600 6999
Fax: +91 22 6600 6998

National Office
6th Floor, Hdil Towers, Anant Kanekar Road, Bandra (East), Station Road, Mumbai – 400051

Registered Office
Warden House, 2nd Floor, Sir P. M. Road, Fort, Mumbai 400001
Tel:
+91 22 6106 6800
+91 22 2202 9900
Fax: +91 22 2287 1985

Regional Offices
Shop No. 18/19/20, Dheeraj Regency, Western Express Highway, Borivali East, Mumbai - 400066

Ground Floor, Sanghavi House, Next To Sunteck Building, Vile Parle East, Mumbai - 400057

25/26, Dewan Tower, Opposite Parvati Cinema, Navghar Road, Vasai West, Thane - 401201

Shop No 18/19/20, Dheeraj Regency, Opposite Bhor Industries, Off Western Express Highway, Borivali East, Mumbai - 400066

View More Information...

Customer satisfaction rating
20%
Complaints
312
Pending
180
Resolved
24
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Dewan Housing Finance Corporation [DHFL] related photos (14)

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Dewan Housing Finance Corporation [DHFL] Customer Care related pictures (14)

Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

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Dewan Housing Finance Corporation [DHFL] — Not disbursed in my home loan part payment

 niki2309 on Apr 23, 2017
Dear sir/maim
my self NEELENDRA BAGRI im applying the homeloan in your company my first part payment disburse in 1.5 lakhs in 28/04/2017 but my DD giving in 12 April but my first EMI is 10/04/2017 so emi is bounce im not inform in your company employee your EMI is 10/04/2017 and not giving in 2nd part payment.

kindly sir plss giving 2nd part payment

ypur faithfully
NEELENDRA BAGRI...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Applied Insurance without signing any documents and started EMI without disbursements

 Amit Baswa on Apr 20, 2017
With my below complaint, I truly regret that I choose DHFL for my first Home Loan process. I would neither ask any of my reference to go with DHFL in future because of this fraud transactions happened on my application.

Regarding the DHFL application ID: 01459573, submitted a Nallasopara Branch, post finalization on deal of my First Home in Mira Road, I applied for an Home Loan in DHFL by 1-2 week of March.
However, I did received the sanction letter of 42 lakh from DHFL prior to the deal that were having a rate of interest at 8.70%.

Since my property value...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Not reducing the home loan interest DHFL

 Raiche on Apr 18, 2017
We are paying 13.5 % interest for our home taken in 2012
we have made no of attempts to speak to the manager for reducing the interst rate.
All the banks has reduced the home loan interest, DHFL is not doing the same. Each & every time they made an excuse of market & company policy issue.

For increasing immediately for any minor regulation from rbi and NHB.. but for bringing down the interest rate.. they say they cannot go with RBI...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Dhfl not reducing rate of interest

 Mehul Dodiya on Apr 13, 2017
Hello,

Did government reduced rate of interest for new users only? Because this is the message i got from dhfl when i asked them to reduce my rate of interest as per latest government policy.

What have we done wrong? Why new rate of interest is not applicable for existing users? When i choose floating rate of interest during my disbursement, what to do you mean by floating rate of interest? When government increases interest rate, that time bank increase our rate of interest instantly
— ...⇄
Below is the email i got from dhfl :-

Dear...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Failed to issue ORIGINAL SALE DEED and Related documents

 bnraghav on Apr 11, 2017
Dear sir.

I Raghavendra BN. borrowed site loan from DHFL BANK, Nelamangala Bangalore branch, 10 month back I cleared all my outstanding loan balances, then staff told documents will be available after 24 jul 16,

This is my personal HORRIBLE experience with DHFL, Till date i made approximate 400 to 500 phone calls, 10 to 15 time visited, 20-30 emails sent, from past 10 months, but I didn't received my ORIGINAL SALE DEED, even after sending mails to CEO OF DHFL, there is no positive response,
Very frustrating customer service,
Customer service ZERO
Complaint comments  Read comments Complaint category Banks

Dewan Housing Finance Corporation [DHFL] — Misguided and made sale cheat company .

 Himanshu Panjwani on Apr 11, 2017
I am himanshu panjwani who took policy on condition to get educational loan from avanse, but i never got the amount . and your agent pooja singh
poojasingh1@dhflpramerica.com ph no. 9651978981 told me that she promise to return all the amount back in case loan is not sanctioned .

trusting them was the worst thing i have ever done, my time was wasted my visa got cancellled due to loan not sanctioned, i am physically and mentally harrased, 10 days of loan never got sactioned in 5 months, five monthssss.

i want my amount of 33000 rupees back and with interest...
Complaint comments  Read comments Complaint category Insurance

Dewan Housing Finance Corporation [DHFL] — Land loan with forced insurance - fooling customers

 senthil nachiappan on Apr 11, 2017
I took dhfl home loan for purchasing dtcp approved vacant land (Plot). While applying for this loan, they assured 9 lakhs loan for the purchase value of 12 lakhs.

For about a month, they did not processed my application. On moth end, they processed rapidly in order to achieve their monthly target and approved the loan. They informed me and subsequently i initiated the registration process. Day before registration, the bank officials called me over phone and told cheque for the value of rs. 6.7 lakh is ready and it is 15 years tenure with forced insurance for the premium of 30, 000...
Complaint comments  Read comments Complaint category Banks

Dewan Housing Finance Corporation [DHFL] — Home loan & Interest Rate

 Parabrupesh on Apr 6, 2017
Hi,
It is not acceptable from your team member, since last 6 months I m getting touch in one of your Sales Person Mr.Anand Kumar Mishra for perusing Rate of Interest for Home Loan taken before 6 month from your DHFL Bank. At the time of loan agreement Mr.Anand Kumar Mishra said the rate of interest @9.55% but the sanction letter issued rate of interest given @9.80% P.A. Also monthly EMI calculating @9.80% P.A instead of @9.55% P.A.
Here is he huge loss against repayment for me. Also he said rate of interest @9.80% P.A applicable for only one month afterwards rate of interest automatically...
Complaint comments  Read comments [2]Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — DHFL Home Loan

 Mistry Arif on Apr 1, 2017
This is with regards to DHFL Home Loan A/c No. 00005354. The initial interest rate was 11.75% when we started the loan with an ammortization period of 15 years. Slowly and surely they changed the interest rate to 14.25% without periodically informing us and taking our approval. Last week when I asked them about the balance payment date they sent me an ammortization schedule showing the final completion in July 2030.
The current market interest rate is 8.65% which they are not ready to reflect on my home loan and reduce my EMI and duration.
Please help me....
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Dhfl not reduced ROI

 sumit kumar upadhyay on Apr 1, 2017
Hello,

Did government reduced rate of interest for New Users only ? Because this is the message I got from DHFL when I asked them to reduce my rate of interest as per latest government policy.

What have we done wrong ? Why new rate of interest is not applicable for existing users ? When I choose floating rate of interest during my disbursement, What to do you mean by floating rate of interest ? When government increases interest rate, that time Bank increase our rate of interest instantly...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Details regarding stages of project completion, amount disbursed and EMI raised accordingly.

 sada1975 on Mar 26, 2017
My Self Mr. Sadanand Khilare took loan from your bank for the under construction Property
in Karjat.
DHFL Load Code: 00006461
Sanctioned Loan Amount: INR 4, 48, 456/= (Four Lac Forty Eight Thousand Fifty Six Only)
Name of the project: Liberty Horizon, Karjat
Nature Of Property: 1 RK Flat.
Status Of Property: Under Construction
Pre-EMI prior to 1/10/2016: INR 2, 625/=
EMI charged on ward 1/10/2016: INR 4, 552/=

Said project is started on ... and till the date construction is in
progress. I have personally visited the...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Loan not provided

 hemantsaxena on Mar 25, 2017
I am hemant saxena from kalani bag dewas I had apply for home loan to DHFL dewas branch in Oct 16 .all process completed by bank even loan approval letter I received but end time of release amount of loan bank did not payment due to I faced many problem.bank given reason that there is not noc of kalony where I was making my home and no naksha approved by municipal corporation so I want my processing fees with interest and mentally disturb reimbusement amount from bank.on other hand I have clear all type document related to property that time bank did not say noc necessory so there is who defaulter...
Complaint comments  Read comments [1]Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Issue in Home Loan [Resolved]

 Vinay Malasi on Mar 23, 2017
I have applied home loan from DHFL dehradun in Feb 2017 but i didn't get any loan status. I submitted 10 cheque in DHFL for as DHFL policy but after few days one cheque deposit from DHFL 722 Rs i talked with DHFL team and Mr.Baljeet whos handle my home loan file he told me its loan interest amount after few days again they deposit one cheque Rs 2, 439.00 RS and gave me same answer .Without i didn't get any loan amount from there side how they charge interest amount?...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Rate of interest on subsidy denied.

 Vagh@77 on Mar 18, 2017
Dear Sir, with due respect I Dipakbhai Navinchandra Bhavsar register a complaint that your bank denied me the rate of interest changeable after periods n also denied the government subsidy which for which I am eligible to...My app no for housing loan is 01343976...N mobile no. Is 9725972509...I hope that being responsible and reputed bank You will let this complaint run in a proper process so as to give justice to a citizen of great country...Thanking You...
Complaint comments  Read comments [1]Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Poor customer service in Jayanagar sangam circle Bengalore branch

 vadivel govindasamy on Mar 13, 2017
I made one very big mistake by choosing dhfl for plot purchase loan. Dhfl is charging more processing fees than anyone. Not decreased rate of interest as per the recent RBI changes these people offered poor customer service once loan is given that's it they won't battered about customer post sanction. Recently I have approached for asking reducing g ROI as I came to know that current market rate is less, dhfl people are not going for reduction. This for every one looking for dhfl, my kind request is not to go for dhfl as there customer service is extremely very very poor . I don't have words to...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Cheating In loan & insurance

 Ranapratap Singh on Mar 10, 2017
Main Rana pratap singh, ne ek Flat- Room No. 602, Dew Berry Bldg. No. 5, Yashvant gourav complex, Fine fiesta road, Nile more, Taluka- Vasai-, Nallasopara- west, Dist. - Palghar, Maharashtra, men 05.07.2015 ko M/s. Darshan developers se 80% work completed 1-BHK flat book kiya, jisko 775 Sq. Ft. Built up area bataya gaya, jisme Area -775 X Rate -3500 = 27, 12, 500 + 3, 20, 300/- Black money = 30, 32, 800/- rupaye final huva, jisme 1 sal ka maintenance aur Society charges samil hai.
Registration ke liye Builder ne 6 mahine ka time diya aur maine December 2015 tak Builder ko 3, 12, 500/- rupaye...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Pre payment and monthly emi issue [Resolved]

 Vijaydodiya12 on Feb 28, 2017
As per dhfl guildline we have made prepayment before 25th of the month and i have confirmed the updated emi after my prepayment but now they are saying it is not updated in the system and you have to pay emi which i am paying before the prepayment.in this case there employee have not activity done there work then why should i will suffer because of there mistake. I have done all the due diligence from my side....
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Not reducing rate of interest [Resolved]

 Mehul Dodiya on Feb 8, 2017
Hello,

Did government reduced rate of interest for New Users only ? Because this is the message I got from DHFL when I asked them to reduce my rate of interest as per latest government policy.

What have we done wrong ? Why new rate of interest is not applicable for existing users ? When I choose floating rate of interest during my disbursement, What to do you mean by floating rate of interest ? When government increases interest rate, that time Bank increase our rate of interest instantly
--------------------------------------------------------------------------------...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — Did not approve loan and cleared the cheque for processing fees [Resolved]

 ashishmadaan on Feb 4, 2017
Myself Ashish Madaan belongs to NIT Faridabad (Haryana-121005). In October, I got a call from one of your executive Sarita (Mob: 9911440707) from delhi to transfer my running bank loan from Canfins homes to DHFL at lower interest rate of 9%.

First of all, I have cleared all the information with them, that my area is not government map approved . I talked to their manager Sanjay Srivastav (9871593134), he told me to get attested proof from the MCF (Municipal Coperation Faridabad).

Then, your Executive Mahesh (7065709933) came to my home and collected all document related...
Complaint comments  Read comments Complaint category Banks

DHFL Pramerica — I am misguide and cheated by the agent of dhfl pramerica life insurance.

 D.DESHAKUMAR on Jan 24, 2017
I am D.Deshakumar who recently took a policy in DHFL Pramerica Life Insurance by misguidence of the agent team.I am Totally fed up the way they cheated me by providing wrong information that this is a one time premium and need not to pay for 12 years.They also guided me they will give Rs.7lakhs loan based on this insurance and they took 3 cheque from my side and they also told me to forward a cheque in whatsup.I am totally fed up and want to cancel the policy.And its my humble request to DHFL Pramerica Life Insurance to take action against the tele calling team and agent team who cheated me join...
Complaint comments  Read comments [2]Complaint category Insurance

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