Dewan Housing Finance Corporation [DHFL] Customer Care
Dewan Housing Finance Corporation Ltd
Customer satisfaction rating: 63%
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835
COMPLAINTS

Dewan Housing Finance Corporation [DHFL] Customer Care

Dewan Housing Finance Corporation Ltd

Website:
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Address
201, 2nd Floor, Vipul Agora, M G Road
Gurgaon
Gurgaon District
Haryana
India - 12200

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
119
down
73


Fax:
Fax:
+91 22 7158 3344  

Additional info
Corporate Office
10th Floor, TCG Financial Centre, BKC Road, Bandra Kurla Complex, Bandra (East), Mumbai – 400051
Tel: +91 22 6600 6999
Fax: +91 22 6600 6998

National Office
6th Floor, Hdil Towers, Anant Kanekar Road, Bandra (East), Station Road, Mumbai – 400051

Registered Office
Warden House, 2nd Floor, Sir P. M. Road, Fort, Mumbai 400001
Tel:
+91 22 6106 6800
+91 22 2202 9900
Fax: +91 22 2287 1985

Regional Offices
Shop No. 18/19/20, Dheeraj Regency, Western Express Highway, Borivali East, Mumbai - 400066

Ground Floor, Sanghavi House, Next To Sunteck Building, Vile Parle East, Mumbai - 400057

25/26, Dewan Tower, Opposite Parvati Cinema, Navghar Road, Vasai West, Thane - 401201

Shop No 18/19/20, Dheeraj Regency, Opposite Bhor Industries, Off Western Express Highway, Borivali East, Mumbai - 400066

View More Information...

Customer satisfaction rating
63%
Complaints
835
Pending
157
Resolved
490
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

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Dewan Housing Finance Corporation [DHFL] — housing loan cheating

 FONE Fever on Aug 22, 2019
Horrible service by Dhfl
I am taken home loan to dhfl . may be one year ago 2.88lakh amount not disbursed this company..
My last fund disbursed date on : feb 2019 amount 1.44lakh
6month ago fund not released
Floating interest rate before 3 month
Every month pre emi debited in account.
Please release my balance amount other wise
I will given court stay for this process.
Loan a/c no: 00011428
[protected]
Mosses flemin
[protected]@gmail.com...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — my general insurance refund is not received

 Amit Mod on Aug 22, 2019
Name:Amit Mayurbhai mod
Loan code :1857
Branch:surendranagar (gujarat )
Dhfl general insurance company will give the insurance money in dhfl account. And they give me the UTRN No NFT190807AJ1GN00012
Amount :24455
:5254
:3629
In the date of 7/8/2019
But the Dhfl company not give me the money yet....
Complaint comments  Read comments Complaint category Insurance

Dewan Housing Finance Corporation [DHFL] — home loan (pradhan mantri subsidy)

 Kiran yadav.G on Aug 22, 2019
We had applied for a home loan of 17 lakh in dhfl, as they had floating rate of interest they used to charge higher emis for the same, that is when we decided to transfer to loan to hdfc home loan where they had fixed rate of interest. We had also received a government subsidy of 2.73 lakh from pradhan mantri awas yojana and after we request to transfer our loan to hdfc bank they denied to give our subsidy and were telling that hey had pay it back to the government which sounded foolish, even now we have not received our subsidy amount from dhfl bank they are cheating us.

Can anyone...
Complaint comments  Read comments Complaint category Banks

Dewan Housing Finance Corporation [DHFL] — part payment not release past 6 month

 sureshmersal on Aug 20, 2019
I am taken to last 2 year before loan taken by dhfl housing loan july 2017 still not moved home because payment not received loan sanction amount 1690000 still we received 10 laks some amount only remain 6lks plus not received past 6month above we facing issue month on month pre-emi and now stay old home rent how it is possible every month pay pre-emi paid previous started 5507/- now paid pre-emi amount 8960/- dhfl 3 month once put interest but still im not received amount remaining payment so pls instantiate to process to dhfl my contact no[protected]/[protected] pls resolve my complaint more mail...
Complaint comments  Read comments Complaint category House, Apartment Rental

Dewan Housing Finance Corporation [DHFL] — no disbursement of home loan

 [email protected] on Aug 17, 2019
I have opted for home loan from dhfl on 1st june 2018. Now it's more than a year but they haven't disbursed loan amount till 15th august 2019, even my home is completed. During my interactions with customer executive and bank officer they are telling that they don't know when the amount will be disburse. So there is no visibility of amount and staff is very rude.
Also, lot of delay and harassment during sanctioning of home loan by dhfl. Really horrible service by dhfl....
Complaint comments  Read comments [1]Complaint category Banks

Dewan Housing Finance Corporation [DHFL] — closure of loan amount

 yougesh_babu on Aug 15, 2019
I have taken home loan on 2017 and recieved pmsy subsidy end of december2018, while approached the chennai branch for loan closure in july 2019. They informed iam not eligible for pmsy subsidy scheme and reverse back your the subsidy and loan closure amount will be added and how is it fair after getting the subsidy from the govt. While conducting customer care there are informing your loan closure amount including subsidy and the branch people are denying that customer care information is wrong.
Kindly resolve the issue for loan closure, this kind of practice from dhfl will dissatisfy the...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — illegal auction sale of defective title property no., c-2170, sushant lok-1 gurgaon haryana-122002

 gurust2007 on Aug 9, 2019
Kindly refer to my previous letter dated 17/06/2019, where in i had communicated to you that the auction purchase of the plot no. C-2170, sushant lok-1, gurgaon, haryana-122002., vide loan code gur34654.in my favour by dhfl turned out to be a harassment as two more buyers have turned up and the so called clear title has turned out to be defective. You are requested to refund me the amount of rs.77, 00, 000 rupees, including the registration cost, as the auction sale was evidently illegal and without proper and legal clear title.
In the meanwhile till the auhtorities are investigating the...
Complaint comments  Read comments [1]Complaint category Business & Finances

Dewan Housing Finance Corporation [DHFL] — roi and play issue

 SantosRawat on Aug 9, 2019
Hi,
It's my loan account # 01874607, its been year and i am trying know to about my pmay subsidy status, dhfl response team always copy paste same answer, with you document forward to concern team and also when taken the loan the roi is 8.7 % but with in year they increase my twice, now current roi rate is 9.30 %, in between rbi recrudesce home loan many time, nothing impact on dhfl roi, when i try raise about my complain regarding, i never have any valuable answer with live rep and email team. I need someone assure me when i will received my pmay subsidy and when roi rate will decrease....
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — about pmay subsidy

 krishnapatil1986 on Aug 7, 2019
Not getting subsidy from last one year. dont have to say anything about dhfl. so silence.

attaching files you will come to know why.

now they have transferred my loan to sbfc. so who will give me this subsidy.

i know you will ask for contact details...
so i will get to know

[protected]
[protected]@yahoo.co.in...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — I am complaining again documents not returning after 45 days of closing my home loan application no. is 42728

 Pushpendra thakur 1091 on Aug 7, 2019
After forclosed loan application no. 42328 on date 18/06/19 . DHFL is not returning my submited documents 45days already completed.i am Complaning again and again but i am not getting proper solution. Please help me to get proper solution. I am also complain by mail to higher authority of DHFL but they are not giving me proper response. They always says give me two days.

Thanks & regards
Pushpendra thakur...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — subsidy not received in last one year

 loveleenkhurana007 on Aug 5, 2019
I have taken the loan in july 2018 from dewan housing finance coroporation limitd and paper submitted in noida branch on 01.02.2019 and loan application no is 01820176. But till date i have not recd my loan subsilday

And not any responce from dhfl side.

Kindly note that dhfl not reduce any interest rate if rbi reduced the irr rate.

In future i am going in consumer court and not pay any emi to dhfcl

Regards

Loveleen khurana
[protected]...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — increase in rate of interest without information

 Nelwin Fernandes on Aug 5, 2019
I am nelwin fernandes with dhfl account number 00005737. I purchased a flat in karwar karnataka and my roi at the time of purchase was 9.40% suddenly they increased it upto @10.67% without information. Before they had an office in our locality now even they closed and wiped the office, whole office disappeared, no one responds when asked about hike in roi. I am confused after 15 years if loan completes where will i collect my original sale agreement copies of my house.
Please help me in this matter....
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — home loan pre-closing issue

 Ramakrishna Raju N on Aug 2, 2019
One of the most worst and unreliable bank i have ever seen in my life. It's totally waste of money opting this bank as they don't respond or give proper commitment.

I have an existing home loan with dhfl from last feb 2018, and when i want to close it now in aug 2019 - i approached dhfl office in ameerpet, hyderabad, they dont respond properly and give answers recklessly that rbi stopped funding them and they moved all the existing loans to icici bank and the rate of interest from 8.7% gone upto 9.92% in one year. Now when i still want to close the loan they say that i need...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — dhfl home loan interest rate never reduce

 Shivkant Girhe on Aug 1, 2019
Dear friends,
Never take home loan from dhfl as they just increase loan as per rbi but never reduce it while rbi is reducing the rate. I took loan in 2017 at 9.5% but as you know that after 2019 rate of interest was increasing regularly (When rbi revised rate). My loan is now at 10.72%. Whenever rbi reduce rate by 0.5 point or 0.25, dhfl never do the same. When i asked him why they have not reduced my rate of interest they told me that they can not do this. But when i asked him if interest rate will increase by ant point will they will increase their rate of interest and his answer was yes....
Complaint comments  Read comments Complaint category Banks

Dewan Housing Finance Corporation [DHFL] — dhfl staff misbehaviour with my wife

 MahanteshAmbole on Jul 30, 2019
I have availed the Home Loan from DHFL. Kalyan and i have paid the all months of EMI regularly, i have paid July month emi on 25th July as told to concerned person. I am not able get the receipt the same date. The DHFL staff Name : Priyank Paymal, Kalyan West - [protected] coming to house regularly when i was not in home and misbehaving with my wife also the manager Anil Kale - [protected] supporting him and telling us to go out of home for not paying this month of EMI. Me and my wife convince him lot but not able to listen us properly using abusive words . even he is disturbing neighbors and informing...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — principal and interest amount paid statement

 krishansrawat on Jul 29, 2019
Hi team,

I do not see option to generate report stating principal amount paid and interest amount paid for the year[protected]. Also i don't see the income tax certificate option in the portal. This should be there by default. The document which dhfl has clearly shows that the option should be there however in actuality it does not show up there. Is this deliberate? It does not bring goodwill to company and only create doubts in customer mind. My loan account number is [protected].

Thanks & regards,...
Complaint comments  Read comments Complaint category Loans

DHFL Home Loan — loan foreclosure process is bad

 Arjun VG on Jul 24, 2019
When I called the DHFL customer care I was shocked to hear that it will take 15 working days just to generate the foreclosure letter in order for me to make the payment.. here i am liable to pay the interest for these days when I am ready to make the payment on the same day.. also I will have to pay the upcoming EMI.. never go for home loan with DHFL

Arjun VG
Loan acct no[protected]...
Complaint comments  Read comments Complaint category Banks

Dewan Housing Finance Corporation [DHFL] — request to hold pee till case is going in court

 2manishverma on Jul 23, 2019
I took a loan from dhfl in subvention plan, dhfl funded the builder (Sare saamag) on my behalf, but he has not started the construction and it seems that project will never be completed, builder agreed to pay the pemi till the possession as a part of tpa, but he has stopped given pemi. Now pemi is going from my pocket and that too for a waste as project is never going t o be completed.

I have filed a case in rera, dhfl is requested to stop pemi till the case is sateled.

Manish verma
Home loan a/c – [protected]
Ph: [protected]...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — reversal of charge

 Sadav on Jul 21, 2019
Sir i am santosh kumar yadav i have a loan account no. 00000466 in allahabad branch. Ecs not activated in my account till now so that i am paying my loan account till now so that i am paying my loan emi payment through paytm app. Since last one year continuously. Sir i am applied for ecs activation again on 25 jun 2019 at branch with three checque. I am paid my loan emi rs 10815/- of july month also through paytm app on 13 july 2019. But my loan branch allahabad use my one checque no. 909992 for loan emi payment without my information which is given to branch for ecs activation. Resulting my checque...
Complaint comments  Read comments Complaint category Loans

Dewan Housing Finance Corporation [DHFL] — processing fees and insurance charges [Resolved]

 mnhk on Jul 17, 2019
Dear sirs
Loan account no [protected]

As i have already written earlier also the loan sanctioned for me
Was rs 8177318/- but the amount disbursed was 4500000/- plus the insurance
Of rs 77318/-
The bank agent cheated me saying the processing fee will
Be charged
Only on the disbursed amount but you have charged rs 38000 plus 2500 total
40500 +gst they have collected.
And i want to know on what basis they have collected the processing fees
Cheating the customers
If proper reply is not given will complaint to the...
Complaint comments  Read comments Complaint category Loans

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