ZestMoney Complaints & Reviews

Dear Sir/Mam
My amazone Voucher is not received
For loan application 41DD59905B50
Please send it Quickly
Registered Mobile Number [protected]
Registered Email [protected]@gmail.com
Thank You

My credit limit of 20000 was approved. But my amazon pay voucher and pin was not received in my email kindly solve this problem

I have paid all emi before the due date and civil score is good and for no reason my account is being frozen even after asking them several times I have no proper reason for the account to be blocked. reactivate as soon as possible or give a reason to why it's blocked,

Please settle my loan i cant pay that much amount

Respected sir I am mula rambhupal reddy my zest money account number is [protected] I paid all of my dues but it is not closed till now and it shows overdue amount could you please close my loan account sir...

My credit has been frozen!
And says credit has been temporarily inactivated! Why is it showing or frozen?

I have recently purchased filpkart gift voucher for ₹4749/- and don't get voucher code and pin. The loan amount is approved and converted emi. But i got a message from zestmoney that the voucher is ready for you and your voucher code and pin will send to your registered email.

I had a loan from zestmoney for my college fees at BITS Pilani. The loan period has been completed and I haven't received the paid interest. The paid interest is supposed to be remitted to my account as per the agreement.

It could be due to the bank account I given is an NRE account which accepts money only from outside of India and it's confirmed by the zest money(This account shouldn't have accepted in first place as they can't remit the amount) support team and they advised me to change the bank account which accepts money from India.

Hence, I asked them to change the bank account details and remit the paid interest to me. They asked me to send the last three months' bank statement which includes IFSC, account number, etc...

I forward the last three months bank statement(That includes IFSC code as well) to zestmoney support team on the 7th day of a month.(Statement usually generates only on that date in my bank).

Then the zestmoney team asked me to send the statement from the 1st and 7th day of the current month. Support team is expecting the last three months' statement calculating from the day of the email that I sent.

As far as I know, the last three months statement doesn't count the running days/month and it counts only the completed month. I can only generate the bank statement on every 5th of the month.

I have been struggling with the support team to get this done. I have tried to explain a lot and the support team is repeating their same points.

I escalated this matter twice to [protected]@zestmoney.in. But no response yet.

Could you help me to get my refund?

Customer Id:[protected]
Loan Id: 1CS2DT4483E6

Im applying for loan 30000
Before one month in zestmoney
They provide and notify me they split 3 vouchers, But they send me 2 vouchers only for me. one voucher worth 10000
This my issue . Kindly solve it
My first emi also passed.

I am trying to reach out ZestMoney for paying the amount of loan but they are not giving any response. I called customer care as well but they said our email team will contact you. It's been 2 days but no has contacted. This is very urgent issue as I am stuck for loan for this consumer loan. Please have some courtesy, care about your customers and help them.

My credit limit is frozen without any intimation. All my previous installments are paid. Kindly resolve the issue and reinstate my limit. My mail id is [protected]@gmail.com...

I have personal loan and consumerable loan with zest money. I have given authorization to deduct emis of 10, 200/- inz the split of 8 times.

I was paying emis on time. Due to some medical reasons i could not pay last month. They have presented ecs as usual on 5th of May but it got bounced. Without prior intimation they have presented nultiple time. Around 30 times ecs got rejected and lien marked in my bank of baroda of Rs. 10, 000/-

This was an illegal or fraudulent transaction made by zest money.

By trusting them I gave permission them to deduct money from my account. They have misused it very badly.

Need justice here.

I made a purchase through Zest money on YAtra. It was for international flight tickets. I had to cancel since one of the travellers was covid positive. As per Yatra policy since the cancellation had to be done 1 day prior to the travel, I had to cancel directly with the carrier Vistara.

Vistara made a full refund to YAtra and Yatra in turn send the entire refund to Zest.

HOwever, Zest is still going on dedcuting EMI's for the purchase. Inspite of mails everyday, the only respone I am getting from their team is that they are looking into it. On asking what are they looking at since all cancellation and refund related emails have been shared with them, there is no response from their end.

I have applied for zestmoney loan but mistakenly applied for zestmoney voucher to be used on Flipkart. I didn't even got any voucher code or pin and should have to pay emi's from next month. How can I pay for something which I didn't even spend.
So, I want to cancel my voucher loan request from zestmoney on Flipkart.
Please help me with this.
My name is
Mohammed Jaweed.

Dear Sir/Mam,

I was get consumer loan from ZestMoney thrugh UpGrad for MSc program, but due to some reason my addmition application was cancelled. Then I asked refund my complete amount to UpGrad & ZestMoney which UpGrad already promissed.
I followup with them since 18-April 2022 but refund amount still not received from ZestMoney. As per the ZestMoney Promissed amount will be refunded within 7 to 10 working days which days already completed.
I am getting harsmed by the ZestMoney. Please refer below details from your refrence.
I request here to please help me on priority.

Name: Vijay Narayan Singh
Loan Amoount: 124999
Paid EMI: 5 EMI out of 12 EMI
Loan Tainour: 12 Month
Loan Number: 82RF7EW3DDOA
Registerd Number: [protected]
Email Id: [protected]@gmail.com

Regards,
Vijay Narayan Singh

My name is Abdul Raheman Shaikh I have purchased a flipkart voucher on Zest money of Rs 4000 on 06/06/2022 which is approved but I have not received the voucher code and pin yet. I have mailed to customer support team but they didn't respond.

There is a false enquiry report on my cibil account named Ghalla at 50000 but i can't applied any loan enquiry
Please solved this
Thankyou

Hi sir I have closed my loan of Rs.40, 000 which I taken from ZestMoney but it’s shows active and a delay of Rs.162 in April month the customer support does not give me proper feedback due to this my cibil is down and the lender iifl has also show it has delay rs 164 on there side.

Load generated for a cancelled Transaction on their own. And now even after getting it clarified they haven't cancelled loan and asked me to pay the emi otherwise my cibil score would be affected. Moreover after paying emi in 1 day advabce because their promised me they would refund it they said that since auto-pay is on so the same emi would be deducted again. Such a fraud company. Why would you guve oay now feature if you don't want your customer to pay on their own. I'll add mental harassment charges too if it doesn't get resolved in 10days max.

Loan id - 04004OF9C67Q

This complaint is regarding the wrong EMI representation in front of the bank due to which the bank has deducted 590 rs. I had taken 4 loans from the company and on the 5th of May 4 EMI was going to be deducted. due to an internet ban in the jodhpur area, I couldn't maintain the balance so the bank deducted the money from 4 late EMIs. today morning one more time deduction was made by the bank of 590 rs and when I call in the bank they said your EMI of 35 rs was late so this deduction is made. I don't have any instalment in my loans of 35 rs. when I called in the zest money they said that it was insurance fees which were presented in the bank so 590 is deducted. in my EMI schedule which is on the zest money, it is shown that it is included in the 1st instalment of the loan. I have a question about why the company has presented it as the 5th EMI when it is not maintained in the EMI schedule. i request the management to look into the issue and resolve it