ZestMoney Complaints & Reviews

ZestMoney not pay my Intrest cashback, its almost 3 months. and every time i call to zestmonet customer care to every time he excuses.

this is my register number: +91-[protected]
D.O.B: 25/3/1997
Mail id: [protected]@gmail.com...

I have taken education loan from company, and it was a Zero Interest EMI with interest taken will be given back as cashback. Even paying all the installments on time, for last three months I have not received my interest cashback. I raised complaint and the ticket no. is 3282303. But every call they provide me a extended timeline and this is happening for last two months....

I didn't receive my cashback from the month of May and April and a when I called the customer care Mr Shubham and Mr Sameer that I will receive the cash back as soon as possible they are not giving me a proper disclosure time the first call has been made on April 15th then the state at me that I will receive my cash back on April 30 and when a call on April 30 they stated me that I will receive my cash back on May 10th and when I called on...

Hi, this is Gautam Kathpal. I opened a snapmint account 1 year back with this number.. [protected] but currently the number was not with me because mobile number lost so the mobile network cancelled my number.. So i cannot use the snapmint account currently.
So i need to change my snapmint mobile number that is [[protected] ]. I don't have updated eaadhar.
Kindly do the needful.
If any queries please do not hesitate to...

I am writing to express my utmost disappointment and frustration with the lack of resolution regarding the closure of my ZestMoney account and the erroneous reporting of my loan status in MyCIBIL records.

It has come to my attention that despite numerous attempts to close my ZestMoney account, the account remains active and operational. I have diligently followed the necessary steps and contacted your customer support via email,...

I haven't received interest cashback for the EMI of months March April and may.
While taking the EMI, the policy stated that EMI interest cashback will be credited within 5 to 7 days. But it's been 3 months now and I haven't received any amount.

I have called customer support for atleast 20 times now and everytime they promised me a date by which I'll receive the amount but I haven't received yet.

Please...

I have purchased an phone on poorvika mobiles and I have choose zestmoney as my lender for loan, and i have paid all the dues correctly, but they have to provide me the interest as cashback to my account, but they have not given me the cashback for the -past 3 months, saying it will come today it will come tomorrow, But at every month of 5th they will automatically deduct my money from my account, And my email id is [protected]@gmail.com...

I am Deepak. i took a loan from Zestmoney they promised interest amount from every EMI will be refundable to your bank account but interest cash-back of month December, March, April and may is still pending. i have raised a complain on 11 jan 2023 for December month cash back but nothing happen. all there customer service executives only ignoring the complain no one has any suggestions even there senior also gave fake promises. i have attached...

I had placed an order in Flipkart using Zestmoney on 6th March 2023 and the 1st EMI of INR 1, 981 was debited on 05th April 2023, however, on 6th April 2023 I received complete refund of INR 5, 048. But even after the closure/cancellation of my order, I haven't received the refund if my 1st EMI that was debited.

Also, I have been calling the zest money's customer care almost every day and always receive an update the the refund...

Dear Sir/Ma'am,

I am writing to bring to your attention an issue with unwanted charges being debited from my bank account by Zestmoney. Despite having made payments on the due date, Zestmoney attempted for the NACH and my bank charged me Rs. 850 approx.

I have tried reaching out to the customer service of Zestmoney, but I am extremely disappointed with the behavior of the employees. They were rude and did not...

I did not receive cash back....

I took a loan with Loan I'd 8E9DC2DF82C9 which has an offer of providing 50% cashback on processing fee. But even after 6 months of loan they are not providing me the cashback. I have complaint ( complaint id #3211072) about this several times but executive always ignore my concern and ask to wait. They asked me to send screenshot of offer message and I sent them to their email but they are not willing to resolve my problem. Even after 3...

Ticket (#3275145)

Irritating: Cash back interest amount was not credited to my account for consecutive two months.

I got convinced by the sales person in the Apple Showroom, Phoenix Mall, Chennai. I believed that if Apple Showroom is recommending Zest Money, then it is worthwhile to go. BUT TURNED TO BE DISASTROUS!!!

Never ever recommend Zest Money to my circle.

ZestMoney is...

Dear Sir/Madam,

I am writing to bring to your attention an issue with the financial services provided by ZestMoney. I had taken a loan from ZestMoney Loan ID : [ 7948A6F53348 ] and made the required payments on time. However, I recently discovered that ZestMoney failed to make a payment on MAR'23 to their vendor (Piramal Housing Finance), which resulted in a negative impact on my credit score and reduced it by almost 100 points.br...

Had get a single loan from zestmoney on 10/04/2022 .and i had paid it off on time and it's
LOAN ID NUMBER IS #6CA71D74F700.
And it's account number is ZESCDLN00001082 and zestmoney provided me NOC of that it.
But in CREDIT REPORT Not any information showing about it.

But with same data and information and same
loan Id another one account that is ZESCDLN00000E28 is showing in my credit report.br...

I have one ongoing loan with zestmoney which is no cost emi. every month i receive cashback. for march and april i haven’t received cashback. while i am calling to the zestmoney customer care, they always saying technical problem. i am not getting any solution. please help me on this....

Please give me my interest amount cashback in the months of Feb, march, April...

Joveliamisquitta

1 Apr 2023, 3:07 pm GMT+5:30

I have been harrassed by your collections employees. This is the worst company I have ever dealt with. Your employees are calling me 30 to 40 times in a day continously. I am not even able to use my phone and I think you should hire employees who are educated and have manners.
They don't know how to speak. They are arguing and talk like as if I have taken money...

Dear Sir/Madam,

As per the agreement with Zest Money, i was supposed to get EMI Cashback within 7 days of EMI. I am not getting the EMI interest returns in the form of cashback for the last 2 Months.

Hence, as this is a regular issue from Zest Money, I will not be able to pay EMI from next month onwards.

Kindly take action on this fraud.

Thanks and Regards...

Hi my name is akshay hirani and i purchased mobile through reliance digital on july 2022 at that time 10 percent cashback offer through zestmoney, order amount is 28999 rs also emi closed in November 2022 and till this date already 5.5 months crossed but my offer cashback amount 2899 not received I already contacted customer care more then 50 times also raised 30 requests but zestmoney didn’t support to me or any customer. Pls help and...