[Resolved] Zestmoney — cannot update my cibil

Pratik9999

Address:

Mumbai City, Maharashtra, 410206

Hi,

I'm pratik patil. I have an zestmoney account i have paid all my emi dues including late fees and its shows loan accounts are closed on zestmoney application but when i generate my cibil it shows that zestmoney loan accounts are active and the total amount is showing around 6000 rs. I have registered complaint aginst that to zestmoney but they will tell me that it will be updated after 30 - 45 days but after 90 days they didn't updated it in cibil. Aslo there customer care number is not working. This is very bad service which i have ever seen. If my cibil is not updated within 2 days i will take legal action against zestmoney.

My loan account number is :
1) zdsg563754
2) ppit710557
3) 86a4df5f4606

My registered mobile number is :
[protected]

Alternate mobile number is
[protected]

Email id is
Pratik. J. [protected]@gmail.com

+1 photos

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Mar 4, 2020

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

ZestMoney Customer Care's response Hi Pratik,

We are sorry to hear that.

Our payments team will need to see a copy of your latest CIBIL report (in PDF format) in order to fix this issue. Please email your latest Transunion CIBIL report to [protected]@zestmoney.in once this is done, they will check and update you accordingly.

Regards,
Team ZestMoney