[Resolved] Zestmoney — CIBIL Related Issue

Priyo Dey

Address:

64/1 Gurdaha Natunpally, Shyamnagar, North 24 Parganas, 743127

I have not applied any loan from ZestMoney, also my credit balance expired due to inactivity in last 3 months now i checked my CIBIL score its 701..
And showing s loan of GHALLA consumer loan which is ZestMoney, kindly correct this error ZestMoney, how loan is showing on ZestMoney named GHALLA consumer loan. My registered email is priyodey.[protected]@gmail.com and registered mobile number is [protected].

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Aug 5, 2021

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2020

ZestMoney Customer Care's response Hi Priyo,

I understand how it can be frustrating to follow up every time and have it not meet your expectations. I assure you that, we can get this sorted out for you at the earliest as informed via email.

You can also write to our Grievance Redressal Official ([protected]@zestmoney.in) or Nodal Officer ([protected]@zestmoney.in) for further escalation.

Regards,
Team ZestMoney