[Resolved] Zestmoney — correct account not updated after request also

abhinavjyoti

from Bengaluru, Karnataka

Address:

parappana agarhara, Bangalore, Karnataka, 560100

Hi team,

Request you to kindly change my account detail for all of my loan from hdfc to sbi asap as my cibil is getting impacted.

In your data base its sbi but every month ecs request sending for hdfc which i am not using anymore and getting bank calls for return charges.

Please find update account detail below and help with updating same asap.

Name abhinav jyoti
Bank name sbi
Branch mico layout bangalore
Ifsc sbin0000941
Account no [protected]

If any difficulty kind reach me directly on [protected]. And also let me how you people are going to help me with penalty charges and bank bounce charges. If you check same request has been asked multiple time. Kindly do check trail mail with jyoti. [protected]@gmail.com as well you will have call recordings.

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May 21, 2019

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2019

ZestMoney Customer Care's response Hi Abhinav Jyoti,

We apologize for any inconvenience you may have faced and also I'm sorry to inform you that your bank account change request has been declined. We'll not be able to make any changes due to data security reasons.

Team ZestMoney.

May 02, 2019

Updated by abhinavjyoti Dear Team,

Someone called me and I requested to check completed profile and call me but no one called Kindly help.