[Resolved]  Zestmoney — I want noc

Respect sir,

I have take a loan for Mar 2020 your zest money with Amazon on Rs14376. This 14376 amount i was converted in 12 months.But I have foreclosure in your zest money full amount in August 2020.zest money is not providing the (NOC) after lots of requests through proper channel. There is not a single default or late payment. Please do the needful for my NOC at the earliest.

Name Vellathurai S

Register no [protected]

Loan Id DMI[protected]

Regards,

Vellathurai S
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Aug 7, 2021
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2021
ZestMoney Customer Care's response
Dear Vellathurai,

We would like to confirm that Account DMI[protected] is the parent ID for Zest Money from DMI (Lender). DMI has changed its reporting structure recently to credit line reporting. Hence, the eligible line of credit has been shown on your CIBIL report.

Due to this, the current balance will show as Rs.1 which means the credit line is active but the loan is closed in parent ID. Please be assured that this will not affect your CIBIL score. However, we can close the credit line based on your request. Please note that once the credit line is closed, then you may not be able avail any loans in the future from DMI.

We have also reverted to you for the case id 05050167 on Jan 8, 2021 regarding the your NOC request.

We apologize for the inconvenience and appreciate your patience.

Assuring you the best of our services.

Regards,
Team ZestMoney
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