Zestmoney — Iphone error from zest & over cart | |||||
I have ordered for i phone 6 64gb and they said that the phone is not proper because of some internal issue so they cancelled my phone then again i have ordered for i phone 6 16gb so instead of sending the 16gn they sent me 64 gb phone and now i am facing the problem when i have visited the apple store the guy told me its 64 gb i said no its should be 16gb then i have email ZEST/OVERCART to look after this as i have already paid 4 emi the overcart rep AMAN told me that they will c what is the best they can do and its been 1 week no one even bothered to call me or nor zest as well as its there mistake first they sent me the wrong phone and they are charging me more money. i will dispute the charges with my bank and will not pay any more EMI till the time they dont help me Was this information helpful? | |||||
 2 Comments | |||||
Comments
Apologies for all the inconvenience you had to go through Javed. Let us reach out to you and take it further.
Reply
My bank accounts are in indian bank only, but there is no display of Indian bank so how can I complete my income verification ?
ZestMoney Customer Care's response, Apr 6, 2018
Verified Support
Dear V boopathirajan,
We're sorry for the delay in responding to your query here on consumer complaint forum. Hope your issue is resolved.
You can manually upload your last 3 months bank statement in PDF file for us to verify your application.
Please reach out to our customer support team at help@zestmoney.in or call us on 9343422556 for any additional questions you may have and we will be more than happy to help you.
Regards,
Team ZestMoney
We're sorry for the delay in responding to your query here on consumer complaint forum. Hope your issue is resolved.
You can manually upload your last 3 months bank statement in PDF file for us to verify your application.
Please reach out to our customer support team at help@zestmoney.in or call us on 9343422556 for any additional questions you may have and we will be more than happy to help you.
Regards,
Team ZestMoney
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
62%
Complaints
1636
Pending
49
Resolved
989
View all 1636 ZestMoney reviews & complaints
+91 93 4342 2556
151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
View all ZestMoney contact information