[Resolved]  Zestmoney — regarding pre approved personal loan 23k not reflected in my account

Address:Tirupur, Tamil Nadu, 641652

I have received the sms that you have pre approved loan of (As a cash transferred to my bankaccount) 23k than i have received the sms that loan is approved and the money will be reflect in 48hrs but still not receive any loan not evena single paisa but i have received the loan agreement through mail which shows the emi details and 1st due is in 28th day of may 2018 how to accept? Without getting loan who will pay emi i have send my nach also try to catch your person through phone since a week no response is phone no are fake than what about zest money i have send all details through mail sent screen shots and through facebook no response do you think this is my only job don't i have any other work please respond try to transferred loan or cancel the loan delete my pl account which reflect in my zest account hereafter i will not come to zest money thanks for the punishment do the needful otherwise i will block nach from bank and not going to pay other zest emi also
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Jun 5, 2018
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
ZestMoney Customer Care's response
Dear Suresh,

We are sorry that you had to go through this delay. Really appreciate your time on call! As discussed, there was a delay in transferring the funds to your account due to bank holidays. However, your issue has been resolved.

For any other queries, you can reach our customer support team on [protected] or you can login to your ZestMoney account and chat with us. We work all 7 days between 9 AM to 7 PM.

Regards,
ZestMoney
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