[Resolved] Zestmoney — wrong cibil report | |
With zest money i have already closed all my accounts after paying my dues but still there is some outstanding which is reflecting in my cibil report due to which my cibil is very low. Something is reflecting as ghalla and dmi finance as outstanding in my report. Zest money is not updating my any details with dmi finance and dmi finance don’t have any update regards to outstanding. There customer service is always busy. Even after marking multiple emails to zest money and dmi finance they are not giving me any proper reply. Such an harassment to customer. Was this information helpful? | |
Oct 10, 2021 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Feb 17, 2020 ZestMoney Customer Care's response Hi Neelam, We are sorry to hear that. We request you to provide a registered email id or your contact number. As we are unable to find any loan request or profile details so that we can help you better and resolve your queries. You can also write to [protected]@zestmoney.in with your concern. Regards, Team ZestMoney Verified Support Aug 31, 2021 ZestMoney Customer Care's response Dear Neelam, Greetings from Zestmoney. We are extremely sorry to hear this and we sincerely apologize for the inconvenience caused. This is not the service we want you to experience from us. We deeply regret for the trouble you had to face with ZestMoney, which led you to write to the consumer forum channel. We kindly request you to write directly at [protected]@zestmoney.in which is the mail id of our Nodal officer and we will help you further with your issue on priority. Looking forward on hearing back from you. Regards Manoj Team Zestmoney | |
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151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
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Account was deactivated in dec already still GHALLA outstanding and DMI finance outstanding is reflecting in my cibil.