[Resolved]  Zestmoney — zest money & dmi finance

Address:3RD CROSS STREET, Chennai, Tamil Nadu, 600032

I went through my cibil credit report and saw dmi finance has issued 2, 33, 000 rs for me on the behalf of zest money, but zest money has just given me 33000 as my credit limit in their app. This is totally un acceptable and shocking, zest money has received 2.33, 000 on behalf of me and issued just 33, 000. I request to take actions and cancel the above said loan or reflect the entire 2, 33, 000 on my zest money account. I have attached the photo of the loan from dmi finance reflecting on my credit report
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Oct 1, 2021
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2020
ZestMoney Customer Care's response
Hi Alex,

We are sorry to hear that.

We request you to provide a registered email id and your contact number. As we are unable to find any loan request or profile details so that we can help you better and resolve your queries.

You can write to [protected]@zestmoney.in with your inquiry.

Regards,
Team ZestMoney
Feb 19, 2020
Updated by Alex Pandyan
MY REGISTERED EMAIL ID IS : [protected]@gmail.com, my mobile number is : [protected] .
Verified Support
Aug 31, 2021
ZestMoney Customer Care's response
Dear Alex,

Greetings from Zestmoney.

We are extremely sorry to hear this and we sincerely apologize for the inconvenience caused.

This is not the service we want you to experience from us. We deeply regret for the trouble you had to face with ZestMoney, which led you to write to the consumer forum channel.

We kindly request you to write directly at [protected]@zestmoney.in which is the mail id of our Nodal officer and we will help you further with your issue on priority.

Looking forward on hearing back from you.

Regards
Manoj
Team Zestmoney
Complaint comments 

Comments

Dear sir
I take one loan from dmi finance via zest money... I paid all emi currently... but my cibil score show the bending emi's from dmi finance... kindly resolve my issues quickly

Hello,
This is Manohar AL.
I haven't received my Noc even after several requests from 6 months.
Details here
Loan No 6F4868A7C926 and QYJM386888. on[protected] and[protected]
Manohar AL's reply, Dec 4, 2020
From Dmi finance through zest money

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