[Resolved] Zestmoney — zest money - huge impact on cibil | |
Guys - zestmoney will seriously impact your cibil. I applied for zest money emi services and opted for a no-cost 3 months emi on mmt. To my utter surprise and shock my cibil dropped by close to 50 points owing to some ghalla and dm finance, this is completely misleading and serious fraud. How can every time one opt for his credit limit, there will be an impact on cibil? If this is the case, no one should ever use your service. Please treat this on priority. For example, if i use a credit card and my limit is let's say 1 lakh then why the hell will a hard check be done every time i use my pre-activated money limits? By the time someone uses the complete service, the cibil will take a huge hit. Was this information helpful? | |
Oct 1, 2021 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Dec 31, 2019 ZestMoney Customer Care's response Hi, We are sorry to hear that. We request you to provide a registered email id or your contact number. As we are unable to find any loan request or profile details. So that we can help you better and resolve your queries Our payments team will need to see a copy of your latest CIBIL report in order to fix this issue. Please email your CIBIL report to [protected]@zestmoney.in once this is done, they will check and update you accordingly. Regards, Team ZestMoney Verified Support Aug 31, 2021 ZestMoney Customer Care's response Dear Manish, Greetings from Zestmoney. We are extremely sorry to hear this and we sincerely apologize for the inconvenience caused. This is not the service we want you to experience from us. We deeply regret for the trouble you had to face with ZestMoney, which led you to write to the consumer forum channel. We believed that your query regarding CIBIL corrections has been resolved from our end, hence we request you to please revert us with the confirmation so that we can proceed further. Looking forward on hearing back from you. Regards Manoj Team Zestmoney | |
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