Zicom — video doorbell phone system issues not solved by dealer (edge intelligent system, bangalore) nor by zicom officials (himanshu naik)

Satya Panigrahi

Address:

Bangalore, Karnataka, 560103

We purchased a 7"vdp (Colour) handsfree with automatic audio video recording paying almost 11, 000 inr during april-2017; and it stopped working after 3-4 weeks. The dealer"edge intelligent security system" came and took back the new one, replaced a temporary old lower model (7, 000 inr).. It's more than 6 months, they sent again the same faulty piece after several follow ups, and promised to fix it and get back. They have not returned my expensive module nor attending to my calls now. I am in a fix now.

Dealer: abdul : ph:[protected]
Company exec who's aware and not responding : himanshu naik ph:[protected]

So pathetic service that would never ever recommend anyone as well as spread the awareness about the horrendous experience we have.

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Comments

rajdeep1990

from Bhopal, Madhya Pradesh

I am not able to online my dvr, and your customer care not giving me proper response.

Saubhik Sinha

from Murbad, Maharashtra

I am staying in Pune. In my flat your cc TV system is fitted but it is not working.
Please send your service engineer to rectify it. I have contacted your customer care. But they don't have provide me support.
My address is appended below
Saubhik Sinha
A 305
Balaji Paradise
Near Dhareshwar Temple
Dhayari, Pune-411041
Mob- [protected]

Drrahool

from Pune, Maharashtra

Outgoing g calls not working.
So.also the Fire alarm system installed by Zicom is out of order.
Inspire of 2 previous complains Noone has inspected or try to fix the issue.
The Zicom is worst in professionalism.
The call Centre call never gets connected. Even if it's connected the company people are veey rude and unprofessional.

arijit malakar

from Pune, Maharashtra

Our cctv camera has fallen down you need to make set up the same as soon as earlier

rahulvasya

from Pune, Maharashtra

Dear team,

cctv of shahkot branch showing incorrect time and date. kindly resolve this issue on urgent basis. please do the needful regarding this. i shall be very thankful to you for this act of kindness.

mob.

[protected]