Zimmber — Worst plumbing services

Address:	Mumbai City, Maharashtra, 411045
Website:	zimmber.com

These people have made a story for me and i can sing it even in my sleep. Worst experience ever. I contacted zimmber to get the plumbing services done. Their champ arrived at home and started bargaining for the service. He asked us phenomenally high value stating that they are giving us warranty for six months and in this period if something happens they will help us out. We reluctantly bargained the services since my wash basin was completely choke.
He went out to bring something and came back empty handed. Within two minutes his work was done. Apparently within 1 hour of the service, the problem re appeared. We tried contacting the champ but to vain. We called their customer care multiple times but to vain again. Even the floor managers do not take responsibility for what happened and were trying to hide. They ask you the time and their champ never arrives at that time but at some odd hour. Who do you think the other people are? Only you guys are working? You do not have respect for time?
After weeks pass by their escalation team member calls me up and says they want to solve the issue and we can get the same services done. Who would wait with a stinking basin for so many days? I clearly told her i want my money back but as per their company policy they will not provide it. What a waste? You take people’s hard earned money for your luxury? I asked her to make me talk to her senior, the answer to which was, she is the top person i am talking to. If you are the top person have guts and use your decision making power.

Please help me. I need my money back.