Zingoy — not tracked my rs 999 magzter sale and reject missing cashback query

Address:	604 - 605, Tanishq Business Park, Next to Growels 101 Mall, Kandivali East, Mumbai - 400101
Website:	www.zingoy.com

Tickets number in zingoy -323982

On 20 feb 2020, 2:54. I perform a purchase on magzter by zingoy which is offering a cashback of rs 1100 on rs 999 purchase. So i found a good deal on it that "on buying a subscription of rs 999 of magzter, zingoy is offerring cashback of rs 1100" so on 20 feb 2020, 2:54 am, i make this purchase of 999.

It was mentioned that cashback will get tracked within 72 hours and if your cashback doesnt get track then they will help with registering missing cashback. My purchase doesnt get tracked and filed missing cashback. After 3 months they reject it and saying me that your cashback doesnt get tracked.

And now not listening to me and sending same response when i am asking reason of it. I am student and 999 is big amount for me.

Here are some details which i found -

Actually when in starting my cashback doesn't get tracked (Zingoy not accepting missing cashback) then i contact to zingoy and they says to me that when i perform this transaction, magzter paused this offer (On 20 feb).

Actually, when i perform transaction offer is live on zingoy and zingoy developer (Offer manager) stops offer in morning about 11 am. So i says to them that at that time offer is working on zingoy then says ok and accept my missing cashback complaint.

As per this information, this happened due to zingoy fault as magzter stops offer but your zingoy developer doesnt.

But now they are not listening to me and hiding there mistake by saying merchant reject it.

Totally fraud company