Zoi Holidays — fake company - not provide any service - denied to refund the amount

Address:	office no 203, city center 2nd floor, DT Mall, MG road , Gurgaon, Gurgaon, Haryana, 122001
Website:	zoiholidays.com

Dear sir/madam,

I did not want to write here, but i don't have any other options.

I received an invitation call and message from zoi holidays, office no 203, city center 2nd floor, dt mall, mg road, gurgaon, before 3-4 months ago, they invited me & my husband for free vouchers and 30 minutes of our time. I went there with my husband (Last year in october) and they (Jaffar & 1 other lady) took almost an hour or more to explain their club holidays membership plans.
Me and my husband had payed 5500 registration fees for choosing membership of 12 month emi option. I waited till december - january for receiving message or email regarding the welcome letter, but did not receive anything. I checked their website which does not look genuine and5legitimate. So, i tried to contact their numbers (Jaffar mobile number), he did not responded me, even i contact other number which was mentioned in zoi holidays website, nobody responded to me. I became doubtful and skeptical what to do.
They do not even have customer care or email to complain. They only have email and single phone number[protected] for reservations only. I emailed them and called them and request for refund of the amount before they send me my membership card, but i was told that request has been forwarded, but no one responded.
I contacted jaffar number and requested him to refund the amount and told him that i do not want any membership. He told me that amount cannot be refunded in general cases.
I still do not believe this company and requesting for the refund of my 5500/- amount.

Please help me at the earliest.