Zoi Holidays — not refunding money

Address:3, Kailash Rd, Garhi, East of Kailash, New Delhi, New Delhi, Delhi, 110065

Dear sir/madam,

I did not want to write this, but i have to as i have no other options.

I received an invitation call and message from zoi holidays, sarovar portico hotel vaishali ghaziabad that i and my wife are invited for free vouchers and 30 minutes of our time. I went there with my wife and they took almost an hour or more to explain their club holidays membership plans.
I and my wife ended up paying 72, 500 a club membership fee choosing 12 month emi option. I was promised

1) interest free emis
2) no charges on gifting holidays.
3) no peak season charges.
4) 7 nights accomodation per year for 5 years.
5) free international holidays for 5 nights.
6) 5 star luxury properties.
7) no charges on extra persons, just number of days to be reduced on prorata basis.

Now whenever i ask for services -

1) i am paying emi with interest to my card bank
2) they dont have availability
3) they will first deny and than will ask for some money for the service and that some money will be equal to tariff of propoerty.
4) 1-2 star property shared and that too after charges.

In short a complete fraud company. When i asked for refund they gave all dam excuses and than convinced me for best of service but when i asked for services they ask for charges and when i asked for refund they are saying t give only 25% of amount.

So i will end up paying 60 k + interest for nothing.

They are fraud. They have some ladies working for them to name few one will commit something and when you talk again they will say she left company and all that.

No commitments no value of words. Customer is c for them. Full fraud, please help me in getting my money returned please.

Regards
Devendra
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Jun 18, 2019
Updated by dev_2000us
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    3, Kailash Rd, Garhi, East of Kailash, New Delhi, New Delhi
    Delhi
    India
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