Zookr — vapor kw77 smartwatch with camera (round dial) — refund did not giving

Address:

500032

Please kindly read below message
I ordered watch form zookr
Again i idnot take that watch and cancelled directly
But till now i didnot get my refund
They are responding
Fake

I have cancelled my product. Its been last 24 days is over.

Also the cancelled ordered accepeted by ypour zookr
If i didnot get my refund then i will contact to my credit card bank for charge back
But still iddinot get my money refund.
Kindly give me money. (Rs: 1699)
1. Name: ravi kumar
2. Registered phone number:[protected]
3. Registered email address: [protected]@gmail.com
4. Tracking id (If you are an existing customer):[protected]
5. Brief description of your issue

I just ordered
Vapor kw77 smart watch with camera (Round dial)

Find below order details

Order no.: dc62ffd5-04d3-4f92-8d0a[protected]
Order placed: sep 14, 2018 6:44:11 pm

Reagrds,
Ravi kumar. T