[Resolved] Zoom Car — #102892 not end trip

vishwajeet desai

from Vasai-Virar, Maharashtra

Address:

Pune, Maharashtra

I used pedl in pune on 2nd october 2018 at 9am for 2 to 3 minutes but for me it was inconvenience because of height and weight so i locked it... After 5 days i seen my zoomcar app and i shocked... My trip was still continued and bill was nearly 2300rs. I started end my trip but it was not ended so i decided call the customer care but they don't reply me... So what should i do???

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Nov 14, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

Zoomcar Customer Care's response Hello Vishwajeet,

Greetings!

We are sorry to know that you have been charged excess for the trip.

Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Sowmya
Zoomcar