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Zoomcar

[Resolved]  Zoom Car — about broken clock

Address:Pune, Maharashtra

I was book yesterday pedal cycle. But broken of lock liver i can't lock it and due to this i am not able to end trip pleases solve this problem as soon as possible. Thatswhy money currently deduct in my account my pedal cycle number is 103175
I am suffering from yesterday to till
I requested to you please solve my problem.
If you not solve my problem i go in consumer court for compliment against your for mentally harassment me Becous i am suffering yesterday midnight 1 am
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Aug 14, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2018
Zoomcar Customer Care's response Hello Gaurav,

Greetings!

Please accept our apologies for the trouble caused. Please send an email through our contact us page for our team to have a check and do the needful.

Regards,
Rohit
Complaint comments 
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Comments

I booked car on 26may from Indore.
But money is not refund till 6 July.
Total refund of 5000 approx.
Reply
Zoomcar Customer Care's response, Jul 12, 2018
Verified Support
Hello Nandan,

Greetings!

Please accept our apologies for the trouble caused. Please share the booking details for us to have a check and do the needful.

Regards,
Rohit
I booked zoom car on July 1 2018 from 8:30am-12:30 pm and payed rs580/- and kept car back in place on time. But now I receive a message that I have to pay 3300/- extra as some outstanding amount I don't understand this!! Can u please give an explanation! This completely unfair. We as consumer have some rigthts u can't simply take money from us!
Reply
Zoomcar Customer Care's response, Jul 12, 2018
Verified Support
Hello Sanjan,

Greetings!

Please accept our apologies for the trouble caused. Please let us know the booking details for us to have a check and do the needful.

Regards,
Rohit

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