Zoom Car — account info not being deleted on multiple requests.

Zoom Car — account info not being deleted on multiple requests.

S savitr from Bengaluru, Karnataka

No account Delete option after logging into account. Very suspicious replies from customer service. They avoid addressing direct questions with direct answers - keep suggesting irrelevant options. Customer service refused to delete account information from their servers - after multiple requests. My personal data has been leaked and has been used for extortion so made multiple requests to customer service to delete my personal information from their servers. This website might not be secure to hold personal information - very suspicious. Was this information helpful? No (0) Yes (0)
Zoomcar customer support has been notified about the posted complaint.
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Comments

Abhishek Deora

from Bengaluru, Karnataka

I used a zoom car cycle and I am not being able to end the trip since last 36 hours. I tried ending the trip at different pedl stations also. Cycle number is 3246008. It is continuously charging me money. Please help me end the trip urgently.

Zoomcar Customer Care's response, Oct 3, 2018

Verified Support

Hello Abhishek,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on a priority.
Link: https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar