[Resolved]  Zoom Car — amount debited without riding cycle

Address:

7000157

I s. Shyam kumar tried to open the cycle in alaka pedal station in kolkata on 23.09.2018 at 6.58 a. M.
Cycle no – 3178368.
But without unlock the cycle the trip has started running and immediately i tried to put “end trip” which was not happening. The same thing has happened on 22nd september but after half an hour it has stopped and i have paid the full charges without riding (Rs.9.00).
But 23rd september i tried for more than an hour and could not stop the end trip.
After that i got two messages that please return the cycle to pedal station.
I have not at all used the cycle due to the unlock problem.
Again i got a message that we have found your cycle 3178368 locked at a pedal station and rs.15 has been debited from my account.
Without riding the cycle how you can debit the amount from my account.
This is ridiculous. Please arrange to credit rs. 15 to my account immediately.