[Resolved]  Zoom Car — amount deducted but no booking done

Hi,
I tried to book through app but after the bank charges were deducted I got a message that the booking is failed. Tried to call the customer care numbers several times but could not contact any representative. Poor service and pathetic experience. Let me know the steps I should take now to get my money back.
Registered mob. [protected]
Email- [protected]@hotmail.com
Name- Himanu vig
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Feb 20, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
Zoomcar Customer Care's response
Hello Deepak,

Greetings!

Upon checking we see the refund has been already credited from our end to your source account. Kindly have a check with your respective bank with the same.

Regards,
Imran
Zoomcar
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