[Resolved] Zoom Car — amount deducted twice but booking not confirmed

Girish P M

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I paid twice for zoom car booking, but i din't get confirmation. And there is no way to talk to support from app if there is no active booking, i have mailed zoomcar support as well but there is no reply yet.
Very dissapointed with the customer service, atleast zoom car should keep 24x7 toll free contact support.
Please look into this issue and initiate the refund as soon as possible

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Nov 25, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2019

Zoomcar Customer Care's response Hello Girish,

Greetings!

We are sorry to know about the debited amount and the booking remains unconfirmed. Please share the email ID for our reference, we will have a check and we will share an update on priority.

Regards,
Ramya. S