[Resolved]  Zoom Car — amount deducted twice for 1 booking

Hi day before yesterday i.e 12th april at night around 10pm we booked a car but on making 1st transaction it got failed dont know what was issue so we did 2nd and got booked successfully. We made trip with no damage to car and droped at a drop point withinits time periodand kms allotted.But next day checking bank details I got to know that ammount was deducted twice for the same booking i.e failed booking ammount was also deducted from bank.And mode of transaction was Net banking through SBI for both times. So please do help me out
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May 21, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2019
Zoomcar Customer Care's response
Dear User,

Greetings!

We are sorry to know that the booking amount has been captured twice. Please share your registered email ID for our reference, we shall check on the transactions and we will update you on the same.

Regards,
Sowmya
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