[Resolved]  Zoom Car — Bad service and hidden charges

Address:	New Delhi, Delhi, 110059
Website:	www.zoomcar.com

Sir,
my nae is ranjeet sajwan
i booked zoomcar from 2oct (00:00am)to 5 oct (5:00pm)
firstly when i reach to pic my car that car is not working properly after so many calls by customer care they provide me another car after waste my 1:30 hour, i.E i pic my car at 1:30am

secoundly they provide me car with battery problem due to which h had face so many problem during my ride
even i pushed 4 times in 3 days tour at (1am), (3am), i also called to customer care but they doesn't provide me solution, at 6am they told that machanic will come after 2 hour, which is very bad impact on me of this company

third they told me there is problem in hand break which cause so much problem while driving

forth i told them i will go to dehradoon they does'nt tell me about state tax, how whould i know ??
they jst told me to pay toll tax which i paid each and every check point, now i had a panelty of 10, 000. If i can book car for 3 days then i can also pay state tax, but i was not awared about this, company should tell me, is this my fault??

this was my first and last ride from zoomcar i will definatly tell to everybody about this experience
i will definatly post this experience to facebook