[Resolved] Zoom Car — Bad service and team of liars

arpitag

Address:	400065
Website:	Zoomcar.com

We have booked zoom car for 16 august at 9 am but till 12 pm, we didn't get the car. And this zoom car is a team of liars because executive call me at 9:30 am that driver already started 10mins before but we got the number of driver at 10:30 am and call the driver then he told us that he started just 10 mins before. All are liars in zoom car. Very disappointing and worst service i have ever seen in zoom car.

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Sep 21, 2016

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Aug 16, 2016

Updated by arpitag Zoom car booking ID- JPS6VY98A

Verified Support

Aug 18, 2016

Zoomcar Customer Care's response Hello Masoom,

Greetings!

Firstly! please accept our apologies for the inconvenience caused. In regard to the issue stated, we understand that there was a delay in vehicle handover and we apologize for the same.

We have already escalated the issue to our concerned team to take necessary action on this and ensure these issues are minimized in the future.

Please revert if you need any further details, we will pleased to assist you.

Regards,
Zoomcar