[Resolved]  Zoom Car — billing cheat

Address:Hyderabad, Andhra Pradesh, 500081

Hi. The car i received made me utter disappoint. Firstly the car i booked got cancelled for some reason and i was booked a i20, again it got changed by u and i was given this car (Kuv 100) and that too 15kms away from the place i booked.
Seeing the car only i got a attack as it was not repaired aftr a major accident. A piece from front bumper (Left) was about to got dropped in road. I uploaded the images before starting the vehicle but after an hour i got a msg that the image is not uploaded. Suddenly i send an email with pictures. Later in an hour i got a call from ur support asking for a thing that was left by the previous customer. I told the image upload error to the representative and she told that the email is enough. Now i got a bill for 9000 rs. Please its already a bad experience with u and pls don’t make it worst. Kindly requesting help
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Oct 22, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2019
Zoomcar Customer Care's response
Hello Niveed,

Greetings!

We are sorry to know that there is a discrepancy in the charges, please share the booking ID for us to have the issue checked.

Regards,
Appachu
Zoomcar
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