[Resolved] Zoom Car — billing cheat | |||
Hi. The car i received made me utter disappoint. Firstly the car i booked got cancelled for some reason and i was booked a i20, again it got changed by u and i was given this car (Kuv 100) and that too 15kms away from the place i booked. Seeing the car only i got a attack as it was not repaired aftr a major accident. A piece from front bumper (Left) was about to got dropped in road. I uploaded the images before starting the vehicle but after an hour i got a msg that the image is not uploaded. Suddenly i send an email with pictures. Later in an hour i got a call from ur support asking for a thing that was left by the previous customer. I told the image upload error to the representative and she told that the email is enough. Now i got a bill for 9000 rs. Please its already a bad experience with u and pls don’t make it worst. Kindly requesting help Was this information helpful? | |||
Oct 22, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 18, 2019 Zoomcar Customer Care's response Hello Niveed, Greetings! We are sorry to know that there is a discrepancy in the charges, please share the booking ID for us to have the issue checked. Regards, Appachu Zoomcar | |||
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