[Resolved] Zoom Car — booking cancelled but not got refund

[Resolved] Zoom Car — booking cancelled but not got refund

S Saurabh Khimesra from Bhusawal, Maharashtra

I have cancelled a booking from zoomcar but i didn't got my refund If you have initiated the refund the send me the transaction id I need immediate action I have attached my document of zoomcar I was informed that i would get my refund uptill 3 december 2018 I tried to call the customer care service but it is not available My further details are attachment +1 photos Was this information helpful? No (0) Yes (0)
Feb 8, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 06, 2019 Zoomcar Customer Care's response Hello Saurabh, Greetings! We are sorry to know that you have not received the refund yet. Please share your booking ID for our reference, we shall check the refund status and we will update you. Regards, Sowmya
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Saurabh Khimesra

from Bhusawal, Maharashtra

My Id "JPS64NTVJ"

I jave written my booking id above
I hope you will reply me ASAP
If my transaction is done then please provide me with the transaction ID and its details
Thanking you
Gaurav Tripati

Zoomcar Customer Care's response, Jan 8, 2019

Verified Support

Hello Saurabh,

Greetings!

Thank you for sharing the requested details. Upon checking we see the refund has been already credited from our end to your source account. Kindly have a check with your respective bank with the same.

Regards,
Imran
Zoomcar