[Resolved]  Zoom Car — booking failure but amount debited

Address:Hyderabad, Telangana

I booked car (Hyundai Creta) from Hyderabad through Zoomcar pick up 15th September 7 am to nyt 12 pm @ Rs. 4, 066 (including GST). The payment was done and money debited from my bank account but it's showing no cars.. And I was trying to call customer car Zoomcar, it's coming as number dose not exit. I don't know whom to contact. I have attached the screenshot of my account statement. Kindly please looking into this issue and let me know when the refund would be processed.
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Oct 13, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2019
Zoomcar Customer Care's response
Hello Poorani,

Greetings!

We are sorry to know that the amount is deducted and the booking is unconfirmed. Please share the email ID for us to have this checked.

Regards,
Appachu
Zoomcar
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