[Resolved]  Zoom Car — booking id jps64417j

Address:

600057

The car was not located where the map was showing i had to manually search for the car. Then i called customer care they were not helpful themselves they told it's parked in front of "global consortium pvt ltd" it was not there as well.

When i located the car manually the car didn't got unlocked for 1 hr i kept on asking customer care for help but they said no one is there for assistance to come and help

I had to take leave from my office just because of mismanagement of the zoomcar the way they handled my case. Then they called me to pick up another car 2.6km from the present location when it was already 12:30pm. I was loyal customer to zoomcar but the way they handled the horrific experience i faced is beyond the loyalty i had. On top of that the customer care were like "it's fine, yeah who are you??? This is how we handle the cases like it or not" congratulations on the service you give!